Salary: $99,999.67 – $134,999.56 Annually
Location : Hybrid; Los Angeles, CA
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 00385
Division: Government and Public Affairs
Department: Media and Public Affairs
Opening Date: 05/22/2023
Closing Date: 6/12/2023 5:00 PM Pacific
FLSA: Exempt
Description
Join our organization in this new role! Southern California Association of Governments (SCAG) is seeking a Senior Management Analyst to collect and analyze data and metrics to improve the strategy, effectiveness, and operational efficiency of the Media & Public Affairs department. Overseeing the Metrics and Insights function, this role will work with internal and external partners to identify and analyze data for the purpose of gaining insights to inform SCAG’s marketing and communication programs and plans. The Senior Management Analyst will also identify and track key performance metrics for the Media & Public Affairs department for the purpose of making ongoing recommendations for increasing the team’s effectiveness and operational efficiency.
This position contributes to the organization’s mission by supporting individual goals of planning programs, positioning the agency with key audiences and growing engagement with its offering, as well as contributing to the overall operational health of the organization through continuous improvement and process enhancements.
SCAG’s Media and Public Affairs Department performs many key functions for the agency, such as deploying strategic communications to further agency priorities and foster public understanding of long-range regional planning. The department aims to produce clear and consistent communications, media, and promotional campaigns that exemplify agency values and standards, and enhance the SCAG brand as a respected and influential voice for the region by increasing awareness of agency’s work and purpose.
WHO WE ARE
As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG’s workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered.
SCAG operates as a hybrid organization because we recognize that work can be successfully performed in various locations. Designing a work environment and culture where SCAG’s mission, effectiveness, and collaboration can be more flexibly served demonstrates our commitment to diversity, equity, inclusion, and belonging (DEIB) by supporting work-life balance for our employees, retaining our existing dedicated staff, and increasing access to new talent pools.
As part of our Work@SCAG hybrid approach, employees’ eligibility in the three work models (office, hybrid, remote) will depend on the department, position, responsibilities, and duties. All work models require employees to work from a location based within the SCAG region. This position is expected to be in the office two day(s) per week.
WHAT WE BELIEVE
MISSION
To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices.
VISION
Southern California’s Catalyst for a Brighter Future.
SCAG CORE VALUES
- Be Open: Be accessible, candid, collaborative and transparent in the work we do.
- Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region.
- Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive.
- Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits.
In this role you can expect to
- Contribute to development of a goal structure for Media & Public Affairs team, including associated key performance indicators and metrics to measure them
- Monitor, track and evaluate progress toward team goals, and make recommendations for optimizing work to better serve the goals
- Advise Media & Public Affairs team on areas of strategy related to these insights to inform tactical plans
- Oversee paid media planning and evaluation
- Identify and analyze data from Planning and outside sources to inform marketing and communication programs and activity, prepare recommendations for acting on these insights
- Present insights and recommendations to project and program teams, including strategic opportunities related to these insights to inform tactical plans
- Plot and measure regular metrics around team workflow
- Analyze regular team workflow metrics and recommend improvements to optimize efficiency and productivity
- Present evaluations and insights on operational improvements to team and outside departments, as needed, and advise team on related areas of strategy related to these insights to inform tactical plans
- Oversee audience, brand and message-related research projects, as needed
- Assist with budget projections, tracking and management, as needed
- Perform other duties as assigned
What you’ll bring to this role
A typical way to obtain the required qualifications would be with 5 years’ experience in data analytics, research, and marketing strategy, and budget analysis and development, especially in a public setting, and a bachelor’s degree in a relevant field.
Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities may also be considered.
We’ll be a great match if you also have:
- 2-3 years of experience as an analyst or researcher in marketing insights, political campaigning and/or management consulting
- Experience working with Customer Relationship Management (CRM) systems
- Experience with survey methodology and research design
- Ability to proactively identify opportunities and find stories within data
- Strong administrative and organizational skills
- Strong communication and presentation skills
- Experience leveraging software tools needed for data collection and analysis
Supplemental Information
Important Applicant Information:
Please note, this posting will remain open until Monday, June 12, 2023, with the first application review taking place on May 30, 2023. Interested applicants are strongly encouraged to apply prior to that date. We anticipate interviews for this position will be held in five weeks.
The information you provide on the application and supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the hiring process. Please be advised that failure to provide complete and accurate information in the application and supplemental questionnaire may result in disqualification of your application even if you possess the qualifying experience or education. Please be as specific as possible and include all information as requested. Comments such as “see resume or application” will not be considered as a sufficient response. Please note that all information is subject to verification at any time in the hiring process. Falsification of any information may result in disqualification or dismissal.
Southern California Association of Governments is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, mental condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other basis protected by law. We strive to embrace and actively support an inclusive and diverse work environment where the personal dignity of each person is recognized, valued, and celebrated. To achieve this objective, we must hire, retain, and inspire the right people to do the right work. Each member of the workforce is charged with contributing diversity of thought through intersectional identities and experiences.
The provisions of this job announcement do not constitute a contract, expressed or implied, and any provision contained in this job announcement may be modified or revoked without notice.
Insurance Coverage
Employees may choose from eight HMO’s and three PPO CalPERS health plans and two dental plans. SCAG contributes $800/month towards health insurance premiums with the cost difference paid out in cash. Dental and vision premiums for employee and dependents, are provided by SCAG. Life insurance in the amount of $50,000 is provided by employer. Supplemental life insurance is available at a minimal cost to the employee. Short-term and long-term disability insurance plans are provided by SCAG.
Retirement
Employees become members of the Public Employees’ Retirement System (PERS). Effective January 1, 2013, for new members of the California Public Employees’ Retirement System (CalPERS), the retirement formula is calculated at 2% @ 62 with a Three Year Average Formula. In accordance with the Public Employees’ Pension Reform Act of 2013 (PEPRA), the new member will have a mandatory contribution of 6.25% of reportable compensation. ICMA deferred compensation plan is available. Employees do not pay Social Security.
Employees who are current members of CalPERS or an agency with CalPERS reciprocity, or who have less than a six-month break in service between employment with SCAG or in a CalPERS (or reciprocal) agency will be enrolled in the 2% @ 55 benefit formula. Empower 457 plan is available. SCAG does not participate in Social Security.
Paid Parental Leave
12 weeks of paid parental leave to employees following the birth of an employee’s child or the placement of a child with an employee in connection with adoption or foster care. Employees become eligible for this benefit after 12 months of employment at SCAG.
Holidays
Employees receive 9 designated holidays and 44 hours of Personal Floating Holidays (PFH) per fiscal year, 11 hours for each full quarter worked.
Vacation Accrual
Ten to twenty days per year depending on length of service with SCAG.
0-3 years: 80 hours
4-10 years: 120 hours
11-16 years: 140 hours
17+ years: 160 hours
Sick Leave
Employees accrue sick leave at the rate of one day per month.
Health and Dependent Care Reimbursement Account
A tax-exempt savings plan is offered to pay eligible expenses associated with health and dependent care.
Transportation Incentive Program
SCAG pays $230 towards monthly bus pass. In order to receive this benefit, employees must utilize one of the listed options at least 13 days per month. SCAG also provides a pre-tax parking plan for employees. Employees may defer up to $230 per month pre-tax towards the cost of parking associated with SCAG employment.
Flexible Time/Modified Work Week/Telework
Some employees may work a modified 9-80 work schedule, with every other Friday off. SCAG offers a flexible work schedule to allow employees some flexibility on daily work hours.
Other Benefits
Employees may have their paychecks automatically deposited. Tuition reimbursement up to $5,472 per year is offered for qualified courses after one year of employment.
Probationary Period
All non-Management employees are required to successfully complete a probationary period of 2080 hours prior to achieving regular employment status.
01
Do you require sponsorship now or in the future?
- Yes, I currently require sponsorship
- Yes, I will require sponsorship in the future
- I do not require sponsorship
02
Which of the following best describes your highest level of education you have achieved?
- High School Diploma or equivalent
- Some College
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree
- Doctorate Degree
- Other
03
Which of the following best describes your years of experience in data analytics, research, and report preparation methods?
- No experience
- Less than one year
- One year to less than three years
- Three years to less than five years
- Five years or more
04
If you indicated direct experience in the previous question, please summarize one to two of your most significant accomplishment(s) related to your experience in data analytics, research, and marketing strategy. In your example(s), please describe the accomplishment, your role, the actions you took, and the result. If you do not possess this experience, type “N/A”.
05
At SCAG, we are committed to analyzing and addressing the ways in which social and economic inequities impact our region and our work. Please describe your experiences with addressing inequities as it relates to your research, service, or some other aspect of your work. If you have not had direct experience in this area, please tell us about your aspirations.
Required Question