What you’ll do at
Position Summary…
What you’ll do…
Walmart+ is a membership program that brings together valuable in-store and digital benefits like no other retailer can. Walmart+ helps our members save time & money, with membership benefits like Free Store Delivery, Free Shipping with no order minimum, Paramount+ streaming, Mobile Scan & Go in-store, Early Access to Deals, Walmart+ Item Rewards, In-Home add on, Partner Exclusive Offers, and member prices on fuel.
We are looking for a Senior Manager I of Walmart+ B usiness Operations and Strategy team to tackle the day to day aspects of fraud prevention the W+ platform . The Senior Manager I will help identify risk areas for membership and define solutions designed to grow the business profitability.
The Senior Manager I will have business ownership for development of Walmart+ processes across our fraud and abuse areas . This includes partnering with key stakeholders to plan and drive changes to escalation protocols, develop fraud and abuse mitigation strategies for new business opportunities . Keep track of new trends that may emerge to develop new criteria for identifying and preventing fraudulent and deceptive behavior.
This individual will have business responsibility for the prioritization, development, and execution of the roadmap, and will partner with key stakeholders such as product, engineering, compliance, customer care, accounting, legal, etc.
Walmart+ has returned to office in a hybrid model, and generally requires 2-3 days a week in office. Office locations include Hoboken, NJ; San Bruno, CA; and Bentonville, AR.
You’ll wow us if….
- You demonstrate the ability to work in gray areas, deconstruct ambiguity and a self-starter who is able navigate challenges with minimal direction
- You are someone who can develop and operationalize processes
- You have deep experience working in a cross functional environment, often in complex organizational matrices.
- You display an ability to operate comfortably with ambiguity and execute, while handling multiple projects at a time.
- You have excellent communication and interpersonal skills to collaborate and communicate at the level of detail depending on the audience
- You are structured in your thought process and can provide clear and concise communication to relevant stakeholders.
- You’re someone who biases towards action
- You have strong analytical skills to interpret insights coming from various initiatives and have a mindset for continuous learning and improvement.
- You’re stimulated by challenges and are ready to engage at Fortune 1 scale.
Minimum Qualifications
- Bachelor’ s degree AND 2 years’ experience in Trust and Safety, Content Moderation OR 6 years+ experience in Operations Management or related area
- Experience working with Product and Engineering to deliver on new safety features or products.
- Ability to travel when business needs require (<25%, often with multi night stays)
Preferred Qualifications
- Experience working in developing policies and mitigation strategies for fraud, abuse and scam prevention, platform manipulation.
- Experience in risk management , policy development AND fraud and abuse mitigation capabilities
- 2 + years working in a Trust and Safety function for a technology-based company.
#WalmartPlus
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
Additional compensation includes annual performance incentives.
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor degree in business or related field
Primary Location…
Candidates for this role can be located in NYC, Hoboken, NJ, Bay Area or Bentonville, AR.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $105,000.00-$195,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications
Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project
management, or related area OR 5 years’ experience in operations, project management, or related area.
1 year’s supervisory experience
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a cross-functional team
Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management
Project Management – Project Management Professional – Certification Primary Location… 221 RIVER ST, HOBOKEN, NJ 07030, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off – to include vacation, sick, parental
- Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
- On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
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