What you’ll do at
Position Summary…
What you’ll do…
The Sr. Manager of Spark Driver Experience will own one or more areas related to Drivers’ experiences on the Spark Platform. In this role you will become an expert in your area, identifying opportunities to improve the platform for Drivers. You will seek to strengthen Spark’s business through Revenue Growth/Cost Savings while ensuring Drivers’ needs are considered. You will support your strategic recommendations with strong business cases and track success of your initiatives against KPI targets.
You’ll sweep us off our feet if…
- You have a nose for value, focusing on the highest-priority opportunities.
- You frame your thinking and use data to support assumptions and business cases.
- You are able to zoom in and zoom out, becoming the expert in your area of focus while understanding how your work fits into the bigger picture.
- You excel at finding win-win solutions or creating common ground with stakeholders at all levels.
- You are a self-starter who finds a way to take projects from ideas through execution.
- You have exceptional analytical skills and can quickly interpret data/metrics.
- You have strong written and verbal communication skills.
- You have experience working closely with Product and Tech stakeholders to achieve common objectives.
- You have deep knowledge of the gig economy and challenges faced by earners on gig platforms.
- You’re familiar with Walmart Spark, Walmart+, or Walmart’s retail operations.
You’ll make an impact by:
- Become an Expert – work tirelessly to understand the experience from the Driver’s perspective and become the advocate of the Driver in discussions with other teams.
- Be Proactive – manage projects proactively across a wide range of stakeholders to identify and mitigate risks, ensuring on-time delivery of key objectives.
- Continuously Improve – engage in constant learning and analysis to identify new opportunities and relevant industry trends.
- Be an Agent of Change – be able to tell the story of why your project(s) matters and seamlessly adjust for different stakeholder audiences.
- Get your Hands Dirty – be able to take initiatives from ideation to scale and operate with an ownership mindset throughout the entire project lifecycle.
Preferred Qualifications
- 6+ years of experience in operations, project management, or related area
- 2+ years of experience working on gig delivery platforms
- Master’s in Business Administration, Engineering, Operations , or related field
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you’ll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
The annual salary range for this position is $79,000 to $169,000
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
• Regional Pay Zone (RPZ) (based on location)
• Stock equity incentives
# Ondemanddelivery #sparkdriver
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 4 years’ experience in operations, project management, or related area OR 6 years’ experience in operations, project management, or related area. 2 years’ supervisory experience.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management – Project Management Professional – Certification Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.