Senior Manager, Operational Excellence – Value Streams

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us Position Summary: Reporting to the Senior Manager of CART-T Operational Excellence, the Senior Manager, Operational Excellence, Process Management is a key member of the site Operational Excellence team. This role will contribute to the strategy and execution of the Operational Excellence Roadmap at the Jump Manufacturing site in Bothell, WA. This individual contributor role is designed for a person motivated to lead and drive process optimization initiatives across GPS Manufacturing, Quality, Supply Chain, and other site critical functions in support of exceeding Safety, Quality, Delivery and Cost performance. Operational Excellence (OE) Team: We are a team focused on creating a continuous improvement culture (i.e., lean operations) at the site. We promote the use of Lean and Six Sigma methodologies and change management techniques to meet business objectives and build the foundations to drive continuous, sustainable, flawless execution and performance improvement. Join the Bothell OE team and become a continuous improvement leader in Cell Therapy. Qualifications & Experience: Bachelor’s degree of Engineering/Business/ Science or related discipline Lean Six Sigma Certification, Green or Black Belt or Equivalent 5-7 years’ experience leading and supporting operational excellence transformations in a pharmaceutical or a related regulated industry Development of Value Stream Maps, Process Maps, Tier Management Systems, Time Studies, Line Balancing Charts and other lean tools Experience using ERP systems Experience with process mapping software such as Visio, Lucidchart etc. Proven experience in project management, facilitation, training, and change management Thorough understanding of the Six Sigma and Lean philosophies and can teach and coach others how to apply Six Sigma and Lean concepts and foundational tools Strong verbal and communication skills, and a well-developed ability to constructively work across matrix functional areas and levels to achieve results Skilled in critical thinking with strong analytical and problem-solving skills Demonstrated ability to recognize issues, highlight risks and prioritize workload based on business goals Proven track record of implementing continuous improvement programs with quantifiable business results Ability to influence, build relationships, and manage change effectively across a highly matrixed organization Excellent time management & organizational skills along with a proven ability to multi-task while promoting a growth mindset Key Responsibilities: Analyze the efficiency and costs of existing business operations and implements changes or improvements when necessary Coordinate a site level value stream/process portfolio with key process owners to optimize workflows, eliminate waste, and create value Establish and maintain best practices in areas of business processes, KPIs, and analytics including visual management systems Act as a coach for program/project teams, leadership teams and departments on use of Lean methodology, use of Six Sigma methodology, use of project management skills, and use of change management tools Increase the effectiveness and efficiency of the organization through fostering cross functional relationships, decreasing redundant work, and development of continuous improvement strategies Leads effort across the business to identify improvement opportunities Facilitate and lead kaizen workshops, value stream mapping, process mapping, SIPOCS, and other key continuous improvement tools/skills Provide specific tools and lean technique training (Yellow Belt, Green Belt, Kata Coaching, etc.) to develop an organic continuous improvement capability over time while promoting a growth mindset Execute high impact, complex improvement projects of large scope and complexity that deliver business benefits and measurable outcomes Utilize data analysis and analytics to develop key performance metrics, support capacity models, and improve overall operational performance Design and facilitate cross-functional workshops to understand current processes, conduct root cause analysis investigation, design future state, and develop change plans Acts as a liaison and SME connecting the site value stream and process management with the overall CTO Strategy and Business Excellence organization standards The starting compensation for this job is a range from $114,000 – $144,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation is decided based on demonstrated experience. For more on benefits, please visit our BMS Careers site. Eligibility for specific benefits listed in our careers site may vary based on the job and location. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. WORKING CONDITIONS (US Only): Employee will work in typical office conditions (sit/stand desk, lighting, temperature, noise-level, office equipment and air quality) with occasional work in the manufacturing cleanroom for specific tasks. Ability to lift a desired weight is not needed This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management. BMSCART VETERAN If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ “, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture. COVID-19 Information To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.