What you’ll do at
Position Summary…
What you’ll do…
The Walmart US eCommerce Fulfillment Services team builds products that allow Marketplace sellers to easily provide fast, affordable delivery options to Walmart’s customers. In this role, you’ll collaborate with Fulfillment Operations, Engineering, Product, and Analytics teams to set the vision for and build solutions for sellers. Obsessing oversimplification and reducing friction for sellers is at the heart of this role. The scope ranges from seller onboarding to fulfillment and reverse logistics and includes developing new service offerings, enhancing and scaling existing offerings, and looking for ways to optimize performance. This specific position will focus on developing technical excellence for Walmart Fulfillment Services (WFS).
The Walmart Fulfillment Services Senior Manager, Product Management will identify the critical performance indicators, business outcomes, and align the execution plans of all key stakeholders and teams to ensure the product achieves its desired goals. In this role, you will serve as a technical lead for WFS and work with partners to solve the biggest, most complex technical problems. You will apply a general management perspective and problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the product roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes.
This Senior Manager, Product Management will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across product management and engineering, strategy, merchant technology, retail merchandising, supply chain & analytics.
You’ll sweep us off our feet if…
- You are natural at influencing others, leading teams, managing stakeholders, getting buy-in from leadership, engineering, and cross-functional teams.
- You are a self-starter with a strong attention to detail and an ability to deal with ambiguity.
- You are adept in driving multiple projects with numerous stakeholders simultaneously.
- You’re skilled at engaging and communicating with senior executives across multiple domains.
- You’re organized, disciplined, and can bring structure to ambiguous problems.
- You have experience in process design, six sigma or operational excellence.
- You have a bachelor’s in computer science, engineering, human-computer interaction, or equivalent experience.
You’ll make an impact by…
- Solving technical product problems – Dive deep to determine the root cause of the most challenging technical problems, work with multiple teams to engineer a solution and drive the execution of these improvements.
- Building trust through operational excellence – Monitor technical operations across WFS, aggressively investigate customer/seller facing issues, work with multiple stakeholders to resolve issues and implement exacting standards for technical performance across WFS.
- Driving end to end ownership – Manage applicable system solutions for new features and ensure end to end ownership of solutions by working with relevant cross-functional groups including Data science and engineering teams.
- Leading product initiatives – Ensure critical business issues and core product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions; and set the standard for Product Manager deliverables.
- Working cross-functionally and across multiple locations – Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate the product strategy into a product roadmap and engineering sprints.
- Building – Take features from ideation / exploration with customers to full launch and rollout, including marketing plan and field enablement.
- Moving fast – Work in an agile and iterative team environment.
Responsibilities
- Own and drive the resolution of the biggest technical challenges impacting WFS sellers
- Serve as technical lead to other Product Managers in designing products
- Monitor end to end WFS technical operations across WFS, resolve issues to drive seller trust.
- Defining and analyzing metrics that inform the success of WFS infrastructure
- Working with the leadership team to track appropriate metrics, OKRs, key issues, status, and launch plans that inform the continued success of your projects.
- Defining product requirement and outlining the deliverables throughout each step of the product cycle.
- Ensures seller needs are being met by evaluating the ongoing effectiveness of current systems performance, error rates, and other operation metrics; coordinating performance improvements with engineering and other key stakeholders; soliciting, evaluating, and applying suggestions for improving technical operational efficiency.
About Walmart Ecommerce
We are Walmart eCommerce – the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at careers.walmart.com.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $132,000.00-$264,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location… 10500 Ne 8th St, Bellevue, WA 98004, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off – to include vacation, sick, parental
- Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
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