At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
We are seeking a Senior Manager, Program Management who will fulfill the Corporate Program Management Office (CPMO) Business Partner role to strengthen partnerships with business units and focus on Digital Transformation. The CPMO Business Partner will function as an advisor and relationship manager to Digital business unit leaders and the Chief Digital & Technology Officer for all portfolio, program & project management related activities. This function will provide excellence in program management expertise and value across our lines of business while strengthening alignment across the company and cutting down time to market that is essential for the digital change programs. The Business Partner will provide a better understanding of the needs of each business unit and create additional consistency and transparency into the major strategies that are important to our business. In this exciting and challenging role, candidates will be enabling portfolio level strategy execution while leading program/project managers to execute on Agile PMO functions.
This position will be filled to work at any Jack Henry office locations or Remotely within the U.S.
The target salary range for this position is $110,600 – $160,000, based on location and experience.
What you’ll be responsible for:
• Partnering with business unit senior leadership for their portfolio, program, and project management activities.
• Leading and collaborating with program management teams with oversight of related projects and resources with emphasis on digital solutions.
• Establishing and maintaining liaison between technical and non-technical departments across the enterprise to ensure all stakeholder requirements are met.
• Ensuring milestones are completed on schedule.
• Serving as a resource for escalated issues to resolution.
• Establishing priorities and assigning related projects resulting in the most optimal use of resources.
• Managing a team of professional Program Managers, Release Train Engineers, Project Managers and/or Scrum Masters.
• Implementing program and project management tools and methodologies.
• May perform other job duties as assigned.
What you’ll need to have:
• Bachelor’s degree.
• Minimum of 10 years’ experience in a software development lifecycle environment.
• Previous leadership experience.
• Strong communication and relationship management skills.
• Ability to travel up to 5% to attend meetings, trainings, and/or professional conferences.
What would be nice for you to have:
• Experience working in Agile environments.
• Project Management Professional (PMP), Certified Scrum Master (CSM), SAFe certification, or ability to obtain one within 6 months of employment.
• Experience in a role of a Release Train Engineer (RTE) or Program Manager in an agile environment.
• Experience working on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
• Ability to exercises independent judgment in selecting methods, techniques, and evaluation criteria for obtaining the solution.
• Strong knowledge of the financial industry.
• Knowledge of Jack Henry products and related 3rd party products.
• Expert knowledge and skills in the following areas:
• Customer relationship management
• Issue and risk management
• Understanding and the communication of complex business and technical scenarios
• Application of project management skills following company standards, policies, and procedures
• Managing multiple projects at a time
• Servant Leadership.
If you got this far, we hope you’re feeling excited about this opportunity. Even if you don’t feel you meet every single requirement on this posting, we still encourage you to apply. We’re eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, “Do the right thing, do whatever it takes, and have fun.” We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job description may be requested through the interview process at any time.
MARINDR4