Prime Gaming, an Amazon Prime benefit for anyone who enjoys playing or watching games, is looking for a Senior Manager, Technical Program Management to help us raise the bar for how we collaborate and deliver across our portfolio of products. We are quickly evolving to be more agile and nimble while balancing out the need for standards and unification to scale. You will lead the portfolio of programs constituting our product roadmap, ensuring the right initiatives are delivered in a consistent, quality, and timely manner.
In this role, you will be responsible for 1) Defining and rolling out product development intake, planning and tracking mechanisms 2) oversight and coordination of highly complex cross-functional programs and 3) leading and developing a team of technical program managers. You will leverage your deep understanding of product and tech processes to define new standards for how we plan, sequence, size, and track our work. This will help create improved visibility and inspection so that we can maximize our delivery velocity and confidence. You will leverage your program management skills as well as technical knowledge and business acumen to simplify and orchestrate delivery of highly impactful programs and features. You will collaborate with senior leaders and cross-functional stakeholders to negotiate trade-offs, balance technical and customer facing needs, and deliver crisp and clear communication to ensure alignment or escalation as needed. As a seasoned people leader, you will also educate and coach your team of technical program managers on best practices to scale your impact. This means you are not only able to lead an entire portfolio of programs, but can also roll up your sleeves and dig in to ensure we meet our goals.
Our target opportunity is massive, but also ambiguous. The ideal candidate will be able to thrive in a dynamic, fast paced environment while balancing a mix of program, operational, and strategic responsibilities. You have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills.
Key job responsibilities
* Drive the creation of a sequenced, integrated portfolio roadmap of program initiatives and features
* Define, align on, and launch new end-to-end product development processes from ideation to post-launch analysis including cross-team program planning, intake, roadmap reviews, velocity tracking, etc
* Continually deliver and inspect standardized, scalable, automated, solutions to ensure the team is delivering the right projects, at the right time, with the right resources
* Ensure transparency, alignment and regular communication of strategic programs across the portfolio to key business and technology stakeholders, and lead prioritization discussions on required adjustments
* Own oversight, coordination, and success of high-priority cross-functional programs
* Define best-in-class program management mechanisms and train technical program management team to meet this quality bar
* Coach and develop team of program managers
* Lead goal alignment and tracking with portfolio stakeholders
* Develop deep knowledge of our suite of tools (JIRA, Confluence, etc.) to deliver clear program progress and up to date tracking
* Analyze data and report key business and operational trends
* This role may require 10% travel for onsite and offsite meetings.
About the team
About Amazon Games
Amazon Games applies the principles of Amazonian culture to the world of game design. We have a diverse team of talented, creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations, we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games, and we are looking for the right people to help us build that future. With the power of Twitch and AWS at your fingertips, you will have the chance to innovate in gameplay, creativity, marketing, and technology, while working alongside some of the smartest and most creative minds in the industry.
BASIC QUALIFICATIONS
* 10+ years of technical program management, portfolio management, or general business/technology management
* Experience with end to end tech programs delivery, from planning to execution and achieving outcomes, including cross functional stakeholder management
* 5+ years experience directly leading and managing teams
* Excellent written communication skills with demonstrated experience engaging and influencing senior executives
* Experience in workflow management tools e.g. JIRA, Confluence, Smartsheet, etc. and familiarity with Business Intelligence suites
* Experience with modern, scalable delivery models for technology including Agile, SAFe, etc.
* Familiarity with process improvement methods e.g. Six Sigma, Lean, Total Quality Management
* Ability to determine when and how to leverage or adapt proven frameworks for the situation
* Highly analytical and process-driven, can assist with strategic planning, drive decisions forward, execute on high-impact projects, and lead through influence.
* Strong interpersonal and relationship building skills; proven ability to get results across multiple groups and disciplines
* Bachelors degree or equivalent experience
PREFERRED QUALIFICATIONS
* Experience working on a subscription or membership, games or entertainment media industry experience is a plus
* MBA, CFA or Master’s Degree in engineering and/or business
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $155,700/year in our lowest geographic market up to $302,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.