Hours
40
Pay Range
$108,160 – $175,760 annually
Department Overview
The Senior Product Group Manager oversees, leads and provides strategic direction to a team of product management professionals in developing and implementing the Bank’s products, services, programs and projects including features, benefits and characteristics that meet customer needs. The Senior Product Group Manager is responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio. This role is accountable for building a strong talent pipeline within the team.
Job Details
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling disciplinary actions, as required
Oversees and leads a highly complex and diverse product function for an area of significant complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
Generally accountable for a significant product management area that typically has enterprise wide impact or accountability
Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels
Leads and manages teams handling mass or niche products/segment suites, with moderate to high levels of size/complexity of the product groups/segments
Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends
Identifies operational efficiencies and opportunities with other business management/enterprise areas
Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
Sets overall team direction and collaborates with others to execute on common goals
Focus on longer-range planning for functional area
Oversees product teams and ensures the simple and efficient delivery of products and services to the customer
Provides vision, leadership and strategic guidance in developing and implementing Bank’s products, services and programs including features, benefits and characteristics
Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives
Develops and manages the product development calendar for the team and oversees the successful and seamless execution of deliverables
Builds and maintains effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives
Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; Analyzes challenges and identifies areas of opportunity through customer research, focus groups, and external secondary research; Facilitates ideation sessions and builds necessary business cases for NPD, identifying solutions and building stronger plans for growth
Manages the product development budget of the team; Determines the optimal allocation of overall budget to ensure objectives can be achieved or exceeded
Manages the identification of competitive offerings in the market and their strengths and weaknesses
Determines the methodology to quantify market analysis to assess product performance including product lifecycle, quality, technical support, marketing programs and sales support
Oversees the creation of product roadmaps to illustrate the vision for the product; Plans product solutions that meet the needs of targeted customers
Partners with marketing and various channels to develop programs to move buyers through the buying process
Establishes an annual business and expense plan for the product/segment, monitors results to plan
Job Requirements
Undergraduate degree or product management certificate and/or
10+ years relevant experience
Previous Product experience required
Experience in leading strategy strongly recommended
Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
Knowledge of current and emerging competitor and market trends
Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
Ability to contribute to strategic direction of the product management function and provide advice to senior leadership
Ability to forecast initiatives and demand in order to develop annual strategic product plan
Skill in mentoring, coaching and performance management
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Skill in preparing and managing budgets, P&L and resource allocation
Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to handle confidential information with discretion
Must be eligible for employment under regulatory standards applicable to the position
Company Overview
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
