The Purchase Experience (PurchaseX) organization’s mission is to offer the most trusted and delightfully easy purchasing journey on Earth. We offer the touchpoints that empower customers to collect and manage the items they intend to buy; provide the critical order details that enable them to make informed purchase decisions; surface contextual product and program-related benefits/recommendations to help them basket build and deepen their relationship with Amazon; and celebrate purchase completion while guiding them towards the next step of their shopping journey. Our team of 130+ builders owns the software, systems, and processes that enable 300+ teams and 700+ builders to innovate on behalf of our customers each year in the final stages of a customer’s shopping journey.
We care deeply about our people and our proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, watch broadcast videos, file patent ideas, learn new skills, take courses, work on career growth, innovate along with our teams, and take extra time to celebrate our successes.
Key job responsibilities
What you will do: You will establish and drive Checkout’s strategy to scale our new, modernized purchasing experience to new use cases, surfaces, and customers across the world. You will identify and influence the prioritization of innovative, scalable solutions to enable Checkout to more effectively meet the unique needs of customers in emerging marketplaces and those that are new to or less familiar with shopping on Amazon. You will have the opportunity to lead engagement with Checkout’s dedicated UX and engineering teams to define the roadmap, CX, experimentation strategy, success metrics, and more; obsessing over metrics and leveraging learnings along the way to continue championing the needs of these critical customer types. As the single threaded leader, you will also work in lockstep with the global partner teams that own features and innovate across Checkout’s experiences; driving a collaborative vision and path forward to deliver a future state architecture that scales to support innovation and deliver a best-in-class purchasing experience.
What you will learn: You will have the opportunity to further developer communication skills – both written and verbal – to influence and work with senior management. You will develop skills in A/B testing, product thinking, and working cross-functionally with UX and engineering teams to drive experiences across all devices (desktop, mobile app, etc.) and in all geographies. You will build relationships and learn about the initiatives driven across our broader organization, which powers Amazon’s most visited experiences (e.g. Homepage, Product Detail page, Navigation, etc.). As a member of one of Amazon’s most critical customer-facing teams, you will also collaborate with the hundreds of partner teams that innovate across Checkout in a given year, gaining rare insight to Amazon-wide strategic initiatives and priorities.
About the team
The Purchase Experience (PurchaseX) organization’s mission is to offer the most trusted and delightfully easy purchasing journey on Earth. We offer the touchpoints that empower customers to collect and manage the items they intend to buy; provide the critical order details that enable them to make informed purchase decisions; surface contextual product and program-related benefits/recommendations to help them basket-build and deepen their relationship with Amazon; and celebrate purchase completion while guiding them towards the next step of their shopping journey. Our team of more than one hundred builders owns the software, systems, and processes that enable hundreds of teams and builders to innovate on behalf of our customers in the final stages of the shopping journey.
We are open to hiring candidates to work out of one of the following locations:
Mono Hot Springs, CA, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
– Bachelor’s degree
– Experience owning/driving roadmap strategy and definition
– Experience with feature delivery and tradeoffs of a product
– Experience contributing to engineering discussions around technology decisions and strategy related to a product
– Experience managing technical products or online services
– Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
– Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
– Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.