Amazon’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.
In this role, you will drive the long-term vision for Amazon Health and will partner closely with design, product management, analytics, and engineering leaders to make both incremental progress and innovative shifts in customer experience. You must be able to influence across teams, be a strong written and verbal communicator and analytic thinker, and have a history of delivering results.
This is an excellent opportunity to define customer expectations for health experiences on Amazon. The ideal candidate will have an “anything is possible” mindset. You’re proud of your work, your skills and expertise – but you’re not cynical or inflexible. You want to be part of something great, and love being part of a highly collaborative and high-energy team that isn’t afraid to swing for the fences and exceed expectations even on the most tactical projects. You’ll ask hard questions, take smart risks, and drive a culture of experimentation with the design and technology teams.
Key job responsibilities
You will:
* Lead the development and implementation of creative, high-quality product roadmaps based on product strategy and vision
* Assume end-to-end responsibility for the strategic value, usability, and performance of our products
* Manage prioritization and trade-offs among customer experience, scope, and time to market
* Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market
* Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals
* Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives
* Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture
* Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience
* Define and analyzes metrics that measure and benchmark product success
* Drive product launches including working with public relations/marketing team, customers, executives, and other team members
* Play active role in optimization and process improvements between product, design, and engineering teams
A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well balanced life-both in and outside of work.
BASIC QUALIFICATIONS
- Bachelor’s degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.