Amazon Worldwide Operations is looking for a Senior Program Manager to own strategic, tactical, cross-functional and technology projects and programs within Amazon Logistics (AMZL). These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.
AMZL World Wide Ops Integration (WWOI) Team focusses on mechanizing teams and delivering projects for AMZL by creating scalable solutions through standardized processes. This team is responsible for launching new programs in Amazon’s last Mile organization to help solve peculiar problems. The areas of focus include increasing Delivery Speed and Attainment, increasing capacity through last mile network and reducing cost and, vertical Integration of new businesses in AMZL.
Key job responsibilities
– Manage full lifecycle of cross-functional programs with considerable impact across multiple organizations
– Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
– Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
– Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.
– Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
– Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
– Proactively identify and mitigate risks (before they become roadblocks)
– Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
– Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
– Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
– Create, communicate, and manage budget for projects
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Nashville, TN, USA
BASIC QUALIFICATIONS
– 5+ years of program or project management experience
– Experience using data and metrics to determine and drive improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
– Bachelor’s degree
PREFERRED QUALIFICATIONS
– 2+ years of driving process improvements experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.