Agency: Department of Children and Family Services
Closing Date/Time: 10/13/2023
Salary: Anticipated Starting Salary is $8750 – $11,667 Monthly
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: Term Appointment Gubernatorial (Management Bill) 000
****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees
earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your
application. Please note that the Department of Children and Family Services must verify proof of higher education for
any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the
position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.
Job Responsibilities
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Deputy State Central Register Call Center Administrator. Subject to management approval, this position will manage and direct operations for a specified shift for the Department’s 24 hour/7 day per week Child Abuse and Neglect Hotline and will oversee assigned Call Center Team Supervisors. Additionally, the position will develop strategies and monitor activities to ensure the consistent application of child protection policies and procedures involved in the reporting, evaluation, and retrieval of child abuse and neglect information. This position provides a great opportunity for someone with strong management capabilities who wants to help ensure that the most vulnerable among us are protected. DCFS provides a competitive salary plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership skills. We invite all qualified applicants to apply to join our innovative team to make a positive difference in the lives of children and families.
1. Serves as Deputy State Central Register Administrator.
2. Serves as full line supervisor.
3. Possesses significant authority to function in the capacity of the Deputy Director to determine and implement a specific course of action with regard to child protection issues.
4. Develops and implements a program of staff development and training for subordinate staff.
5. Provide extensive input and makes recommendations regarding annual budget plans for SCR as a whole.
6. Performs other duties as required or assigned which are reasonably within scope of the duties enumerated above.
Qualifications
Minimum Qualifications:
1. Requires an MSW or master’s degree in a related human services field (child, family, and community services, criminal justice, criminal justice administration, early childhood development, early childhood education, elementary education, guidance and counseling, home economics-child and family services, human service administration, human services marriage and family therapy, law enforcement, master of divinity, mental health counseling, pastoral care, pastoral counseling, psychiatry, psychiatric nursing, psychology, public administration, rehabilitation counseling, secondary education, social science, social services, sociology, and special education).
2. Requires four years of progressively responsible administrative experience in a child welfare/child protection field.
Preferred Qualifications
1. 3 years of experience supervising professional staff.
2. 2 years of managerial experience in a professional setting within a public or business organization.
3. 3 years of professional experience in a call floor environment.
4. Professional experience working in a 24 hour/7 day per week operation.
5. Professional experience in staff development and training.
6. Professional experience in the development of strategies for effective program operation.
7. Professional experience in multi-tasking with multiple system applications.
Employment Conditions
1. Requires the ability to pass a background check.
2. Requires possession of a valid driver’s license and ability to travel.
Education Degree
Requires an MSW or master’s degree in a related human services field (child, family, and community services, criminal justice, criminal justice administration, early childhood development, early childhood education, elementary education, guidance and counseling, home economics-child and family services, human service administration, human services marriage and family therapy, law enforcement, master of divinity, mental health counseling, pastoral care, pastoral counseling, psychiatry, psychiatric nursing, psychology, public administration, rehabilitation counseling, secondary education, social science, social services, sociology, and special education).
Work Hours: MON-FRI 8am-4:30pm
Work Location: 2200 Churchill Rd Springfield, IL 62702-3406
Supervisor: Tamela Atwood
Pin: 182137S
Req: 31221
Agency Contact:
mike.bolt@illinois.gov
618-583-2176
Job Family: Social Services; Leadership & Management
Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a
probationary period. The term may be renewed for successive four-year terms at the Director of the
Department of Children and Family Services’s discretion.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com