Overview
We are excited to share once again TranSystems has been recognized as a top 100 design firm by Engineering News-Record in 2022. For more than 50 years, TranSystems has committed to a mission of performing engineering and architectural planning, design, and construction solution services in a manner that is both safe and in compliance with all applicable regulatory and client requirements. At TranSystems, we have established and continue to nurture a culture that is committed to providing quality services for our clients. We’re looking for top talent to grow with our firm.
Responsibilities
What you’ll be challenged to do:
OPC, a division of TranSystems, has an immediate opening for a Senior Relocation Agent who, under minimal to no supervision, performs basic right of way (ROW) project tasks for the temporary or permanent relocation of residential owners and tenants affected by public and private projects, in accordance with applicable local, state, and federal laws, codes, and regulations and serves as a representative of clients who have contracted with OPC to perform relocation project tasks.
At OPC we make a difference everyday by improving lives through infrastructure. Our team members are spirited, engaged professionals who care about their community, appreciate progress and thrive in a flexible, challenging environment. Every OPC employee strives to deliver exceptional service to our clients, claimants, property owners, sub consultants and co-workers.
Primary Responsibilities (others may be asigned):
- Responsible for delivering high quality relocation assistance services to a diverse clientele.
- Leads project efforts to successfully relocate (temporarily and/or permanently) residential tenants and owner-occupants, and business owners.
- Manages the displacee interview process to ensure quality in establishing relocation needs and special requirements.
- Negotiates independently with property owners, tenants, movers, and other related relocation entities to meet expected outcomes on schedule.
- Prepares and coordinates the logistics of the moves included as part of relocation projects.
- Maintains complete and accurate casefiles, pursuant to OPC and project specific requirements.
- Supervises the work of project teams assigned to relocation cases and projects.
- Engages in staff development, goal setting, maintaining safety parameters, and discipline as necessary.
- Provides staff and project teams support and tools for managing challenging cases.
- Basic knowledge in developing an approach and scope of work.
- Successful track record in delivering projects on time, on-budget, and within the expectations of client.
- Other duties as assigned.
Qualifications
What you bring to our firm:
- Bachelor’s degree in business, psychology, sociology, or other relevant degree program; experience may be substituted for education on a case-by-case basis.
- 3 to 5 years of experience in providing housing and/or business relocation services to private and public sector clients.
- Valid Drivers’ License and the ability to provide valid proof of auto insurance.
- Proven ability to establish rapport with a wide range of people from diverse socioeconomic sectors.
- Demonstrated ability to provide supervisory guidance and outreach to more junior staff.
- Advanced proficiency in MS Office
- Highly organized with ability to manage multiple project components simultaneously.
- Excellent communication skills
- Persuasive negotiation skills
- Solid supervisory skills
- Ability to work successfully with an inexperienced project team, delegating effectively.
- Ability to display empathy to professionally navigate through a wide range of circumstances.
- Knowledge of fundamental workforce managerial tactics and approaches to staff development
- Bilingual is beneficial, particularly in Spanish.
- Self-motivated and maintain a positive teamwork-oriented attitude in a busy office environment.
- Able to work effectively with diverse work groups including co-workers, clients, vendors, and claimants.
- Actively engages multiple perspectives when solving problems, seeks to learn from peers, and encourages reciprocal learning among team members.
- Actively advocates for full inclusion in the workplace, fostering an environment that welcomes diversity and values equity for all employees, partners, clients, and the communities that TranSystems serves.
What we’d prefer for you to bring to our firm:
- Intermediate level: Microsoft Suite, Word processing, Spreadsheets, Email.
- SharePoint experience desired
- Ideal traits: positive; responsible; responsive; highly organized; analytical; strong written and oral communication skills.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the office work environment is usually moderate.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require some travel to offices and client sites within their respective area, using various modes of transportation including automobile and airline.
For individuals assigned and/or hired to work in California, Colorado, or NY City, TranSystems is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; internal peer equity; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TranSystems, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,000 – $90,000 annually.
TranSystems is proud to be an equal opportunity / affirmative action employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, age, national origin, pregnancy status, marital status, sexual orientation, genetic information, citizenship status, disability, protected Veteran status or any other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).
As the employer of choice, we are committed to action and strive for a company that reflects the vast diversity of our country and the communities we serve. TranSystems is committed to embracing diversity in all forms, including race, culture, age, sexual orientation, gender identity, disability, veteran status, thought and religious background. We acknowledge the impacts of prejudice and discrimination on historically underserved communities. We commit to establishing a more diverse, inclusive and positive work environment that drives innovation.
Recruiters or staffing agencies: TranSystems is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a TranSystems employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position (as a search) via our applicant tracking solution.