Company Description
Take a seat on the rocket ship and join us as Senior Salesforce Business Analyst to help people succeed across the world.
We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.
Job Description
About the opportunity
You’ll join our Fitness & Wellbeing vertical where we’ve brought together our Boutique Wellness and Health & Fitness business to form a single, global vertical that serves clients around the globe in key markets like the US, Canada, UK, Europe, Japan, Australia and New Zealand.
We offer market-leading software products like Mariana Tek, TrueCoach, Clubware, Resamania and Triib as well as Commerce Accelerating Technologies like Connect (Brandbot) and Insights (Intellihub) to gyms, health clubs, leisure, parks & recreation centers.
The Senior Salesforce Business Analyst will work with several stakeholders throughout the entire organization to ensure data integrity, measure campaign success and work on day to day efficiency gains. You will be a critical part of a high-performing and fast-growing team with a strong entrepreneurial mindset. For the right individual, this role can rapidly grow into an advanced position with more strategic responsibilities, autonomy, and interaction across all levels of the organization
RESPONSIBILITIES
- Work with the project team to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.
- Translates conceptual user/business requirements into functional requirements in a clear manner that is comprehensible to CIS/SFDC and overall project team.
- Conducts interviews to gather requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with stakeholders and project team to prioritize collected requirements.
- Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
- Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develops and utilizes standard templates to write requirements specifications accurately and concisely.
- Communicates changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Qualifications
- Bachelor’s Degree or higher required
- 3+ years of experience working in a Salesforce Business Analyst capacity
- Experience using Salesforce Marketing Cloud
- Experience using Salesforce Sales Cloud
- Data Migration experience
- Consultative team player who enjoys being part of a close-knit team while also working independently with direction on individual projects
- Exceptional written and verbal communication skills
- Strong aptitude for learning new systems and processes
- Excellent attention to detail and results-oriented
- Persistent, organized, and highly motivated
- Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences – people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
Additional Information
Life at Xplor
You’ll be part of a global network of talented colleagues who support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits:
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements
Ready to apply?
To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word “moonshot” at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
The average base salary pay range for this role is $80,000 -$120,000
May be considered for a discretionary bonus
More about us
Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.
Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.
Good to know
To be considered for employment in the United States, you must be legally authorized to work in the US. Xplor does not sponsor visas, either at the time of hire or at any later time.
To learn more about us and our products, please visit www.xplortechnologies.com/us/careers.
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.
Xplor is proud to be an Equal Employment Opportunity employer. We’re dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community.
All Information will be kept confidential according to EEO guidelines.
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com.
We’re committed to replying to each application and look forward to getting in touch with you soon.
Videos To Watch
https://youtu.be/vd_bB4vdzhY
https://youtu.be/HF3znZVV0W8