Salary : $86,997.22 – $120,033.18 Annually
Location : Bellevue, WA
Job Type: Regular
Remote Employment: Flexible/Hybrid
Job Number: 23-00601
Department: Information Technology
Division: IT BusStratAlign PMBA
Opening Date: 09/21/2023
Closing Date: 10/8/2023 11:59 PM Pacific
Come Join the City of Bellevue!
Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the “Hiring Process” section below to learn more.
Job Summary
The Senior Technology Business Analyst position is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties.
Why join our team?
The IT Department consists of 65 talented employees serving over 1,600 staff in 13 departments across 35 different locations. The IT Department (ITD) supports the computers, applications, network, servers, communications, and services needed to support high quality City operations. As a full-service technology organization, ITD provides a wide range of services, including Network Systems and Security, Help Desk and Client Services, Application Development, Project Management, Technology Business Solutions, Geospatial Technology Services, and Graphics. In addition, Bellevue ITD provides technology and business services to the regional government non-profit eCityGov Alliance. Bellevue is currently ranked first from the Center for Digital Government in the Digital Cities survey. Join our award-winning department to work with colleagues who partner, innovate, and evolve our technology services.
If this sounds like an exciting place to work, then you might be a great fit for our Senior Technology Business Analyst role. You thrive on collaborating with technical and business colleagues to promote a culture of continuous improvement, learning, and supporting team members through change management as technology needs evolve. You help foster environments where business partners and customers can identify and implement technologies that improve customer service and streamline operations.
Essential Duties and Responsibilities
The successful candidate will have the following essential duties and responsibilities:
- Collaborate with stakeholders to understand complex business needs and requirements and translate those into functional requirements and technical specifications.
- Lead the analysis effort, including gathering, documenting, and analyzing business requirements and processes.
- Work closely with cross-functional teams to develop project plans, estimates, and timelines.
- Act as a subject matter expert for business processes and technology solutions, providing guidance and recommendations to stakeholders.
- Able to deliver options analysis, gap analysis, business process reengineering, and business consulting.
- Develop and maintain project documentation, including requirements, functional specifications, use cases, and test plans.
- Develop and execute test cases to ensure successful delivery of technology solutions.
- Provide leadership and guidance to junior business analysts and other team members.
Qualifications
- Strong analytical and problem-solving skills, with the ability to think critically and strategically.
- Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
- Demonstrated experience in gathering and documenting business requirements, developing functional specifications, and creating test plans.
- Strong leadership and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Proven experience with variety of technology projects from enterprise software, cloud implementation, to IT infrastructure projects.
Education, Experience, and Other Requirements
- Bachelor’s degree in computer science, information technology, or closely related field or equivalent work experience.
- 3 or more years of experience as a business analyst in a technology environment.
- Business Analysis certification, e.g., as IIBA certification CCBA), preferred.
Other
For further information about the job, please contact Chanvatha Sea via email For technical assistance with the online application contact 855.524.5627.
HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.
- Answer the Questions when requested and can be found on the Questions tab of the Job posting.
- We do not accept resumes and cover letters during the anonymous application screening stage.
- Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.
CONDITIONS OF EMPLOYMENT
- All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
- All positions the completion of references checks, including at least one prior supervisor.
- Some positions may require completion of a criminal background check prior to start employment
- Some positions may require obtaining a commercial driver’s license (CDL), licensures, or additional certifications.
The City of Bellevue values diversity in its workforce and is an Equal Opportunity Employer that does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, gender identity, religion, national origin, marital status, genetic information, veteran’s status, disability, or any other basis prohibited by federal, state or local laws.
At the City of Bellevue, you’ll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You’ll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It’s what makes the City of Bellevue an exciting place to work, live, and explore.
Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838 or If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.
The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.
For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!
Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.
The following summary applies to fully benefited positions:
Medical
Employees are offered a choice of medical coverage through the City’s self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).
Dental
Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.
Vision
Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.
Retirement Plans – Employees are offered three retirement plans:
- Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
- City of Bellevue Municipal Employee’s Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
- Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.
Other benefits include:
More detailed information about our employee benefits is available at
- Flexible Spending Accounts (FSAs)
- Life/Accidental Death and Dismemberment (AD&D) Insurance
- Long Term Disability (LTD)
- Survivor Income
- Employee Assistance Program (EAP)
- 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
- An ORCA Card bus pass
- On-site fitness center, and self service food/coffee options
- Career development and training programs
- Tuition Reimbursement Program
- Employee Resource Groups (ERGs)
Paydays – The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).
Please note that the City does not participate in the Social Security Administration (SSA) program, and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan. Any social security benefits earned at other places of employment may be reduced because they are subject to the Windfall Elimination Provision or the Government Pension Offset.
NOTE: This is a brief summary of the benefit programs for the City’s non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
01
Do you have 3 or more years of experience as a business analyst in a technology environment?
- Yes
- No
02
Why are you interested in this position?
03
Describe a project that you’re most proud of that speaks to the duties of responsibilities we’re looking for.
Required Question