This position can be located in Arlington, VA, USA | Herndon, VA, USA | New York, NY, USA | San Diego, CA, USA | Seattle, WA, USA | East Palo Alto, CA. At Amazon Web Services (AWS), Security is our highest priority. The AWS Security team is responsible for the security of services offered by AWS. We are looking for a passionate, customer-obsessed, results oriented Senior UX Designer to help us invent and simplify our security products. AWS Security is responsible for creative and innovative solutions that raise the bar for how AWS employees interact with resources, systems, and data.
The candidate will work directly with teams across AWS and Amazon including product managers and service teams to identify opportunities to delight our customers. The successful candidate is one who loves partnering with customers and stakeholders to design easy to use and secure products for all Amazonians. You are passionate about understanding customer needs and delivering for some of our most strategic features.
Key job responsibilities
• Develop customer journeys and case studies that tell compelling stories about our customers and their experience using our products
• Lead UX workshops to influence and facilitate co-design methodology
• Conduct surveys and other UX research efforts to better understand the needs of our customers
• Use both quantitative and qualitative feedback to measure and improve your designs
• Develop and test wireframes to validate new ideas
• Design a suite of internal software tools that help improve our operational processes
• Collaborate with cross-functional teams like product managers, developers, and designers.
• Advocate for the customer and user-centered design in a corporate environment.
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | East Palo Alto, CA, USA | Herndon, VA, USA | New York, NY, USA | San Diego, CA, USA | Seattle, WA, USA | Sumner, WA, USA
BASIC QUALIFICATIONS
– 7+ years of design experience
– Knowledge of design tools such as Balsamiq, Omnigraffle, Photoshop, Illustrator, Visio, and Dreamweaver
– Have an available online portfolio
– Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
– Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
PREFERRED QUALIFICATIONS
– Experience applying scrum to visual or UX design processes
– Experience with UX design of complex workflows
– Experience in delivering design solutions for projects of large scope and complexity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.