Service Desk Technician
- Installs, modifies, and repairs computer hardware and software using remote access tools.
- Provides end-user software and hardware troubleshooting.
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
- Assists in the administration of e-mail, Microsoft office, etc.
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
- Maintains current knowledge of relevant technology as assigned.
Required Experience/Knowledge:
- Minimum Secret clearance to start; ability to obtain TS/SCI clearance
- AA degree (or equivalent combination of experience, training and education).
- 1+ years of experience.
Required Certifications:
- DoD 8570 IAT-II certification (e.g., Security + CE or equivalent)
Compensation:
- $60k-$70k
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.