Requisition ID # 146877
Job Category: Maintenance / Construction / Operations
Job Level: Supervisor
Business Unit: Gas Engineering
Work Type: Hybrid
Job Location: Fresno
Department Overview
The company’s Service Planning and Design organization (SP&D) supports the business vision by delivering customers safe, reliable, and affordable electric and gas services in compliance with all applicable regulatory and internal requirements. SP&D supports both gas and electric operations through its customer project management, design and estimating functions.
Position Summary
Provides quality electric designs, cost estimates and other related services for internally planned and externally generated work. Ensures customer needs are met in a safe, reliable, efficient, affordable and environmentally responsible manner.
Incumbent should expect to travel to the Fresno area for meetings, trainings, projects etc.
This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.
Position will require approximately 25% travel time in work schedule.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.
A reasonable salary range is:
California Minimum: $120,000
California Maximum: $190,000
This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
Qualifications-
Minimum:
• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• Valid Drivers’ License
• 3 years of job-related experience
• 2 years of utility/construction/urban planning experience including experience with service planning, estimating, project management, technical customer service and/or other relevant experience.
Desired:
- Leadership experience
- PMP-Project Management Professional certification
- Construction Management certification
- Knowledge of utility industry safety practices and requirements
- Strong knowledge of new business tariffs and gas and electric Rule 2, 15 and 16
- Knowledge of the California Public Utility Commission General Orders (GO) 95, 128 and 165 requirements and bargaining unit contracts
- Knowledge of estimating preparation and approval process
- Knowledge of gas and electric distribution construction practices
- Working knowledge of the Work Management Process, SAP and Construction Scheduling process
- Working knowledge of bargaining unit contracts
- Good communication, interpersonal, and collaboration skills to effectively build relationships and manage subordinates
- Strong customer service orientation
- Proficient in Microsoft Office and SAP
Responsibilities
• Supervises staff providing customer consultation for new business opportunities, customer advocacy, project management and designs for new business gas and electric customers, overseeing the new service process roadmap and driving revenue generation for the company.
• Maintains overall customer experience of new business customer projects, coordinating across all lines of business for service delivery.
• Supervises staff to drive performance and accomplish results through effective recruitment and selection, training and development, performance management and coaching, and rewards and recognition.
• Maintains organizational and employee performance in alignment with new business customer delivery goals and metrics including safety, productivity, quality, customer satisfaction and areas of improvement.
• Establishes and maintains effective relationships with union shop stewards and understands and adheres to union contracts.
• Ensures adherence in the areas of tariff compliance, rules, regulations, accounts receivable guidelines and contracts. Ensures work is performed and meets all Company and California Public Utilities Commission (CPUC) standards, criteria, and compliance requirements.
• Creates a safety-first work environment and culture.
Purpose, Virtues and Stands
Our Purpose explains “why” we exist:
- Delivering for our hometowns
- Serving our planet
- Leading with love
Our Virtues capture “who” we need to be:
- Trustworthy
- Empathetic
- Curious
- Tenacious
- Nimble
- Owners
Our Stands are “what” we will achieve together:
- Everyone and everything is always safe
- Catastrophic wildfires shall stop
- It is enjoyable to work with and for PG&E
- A healthy environment and carbon-neutral energy system shall be the reality for all Californians
- Our work shall create prosperity for all customers and investors
More About Our Company
EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.