Service Specialist- Troy, MO

Job Details

Level
Entry

Job Location
Troy MWA Office – Troy, MO

Position Type
Full Time

Education Level
High School

Salary Range
$17.75 Hourly

Job Shift
Day

Job Category
Nonprofit – Social Services

Description

Who are We?

MERS Missouri Goodwills mission is Changing lives through the power of work. MERS Missouri Goodwill provides a variety of programs and services to help support this mission. Some of the many programs and services offered are career counseling, skills training, education and literacy programs, employment services, and more.

Position Overview

Provide a wide breath of individualized services to TA recipients to move them toward self-sufficiency. Maintain contact with clients no less than every 30 days, conduct comprehensive initial intake and orientation to available services, make referrals, provide/arrange for supportive services and maintain database. Work as program and system data entry support to Financial Coaches and Life Coaches. Ability to read and appropriately interpret and implement state and local policy is a must. Establish professional relationships; develop/maintain individual plans including continual next-step planning. Complete agency paperwork and data entry in a timely manner. Be willing to make home visits and deliver services in the field.

Essential/Primary Functions

  • Send the required letters and correspondence.
  • Perform case management duties such as conducting timely intake and orientation on all referrals.
  • Perform “real-time” data entry and ensure paper documents are submitted timely.
  • Arrange for and process supportive services.
  • Collect and process attendance logs.
  • Maintain contact with consumers no less than three times a month.
  • Establish and maintain professional, confidential, ethical, helpful relationships with all consumers.
  • Assess consumers for appropriate levels of service (including waivers) and referrals to internal and external services and providers.
  • Place consumers in appropriate activities including community services.
  • Develop and maintain good working relationships with internal and external partners.
  • Develop and maintain knowledge of community resources.
  • Make referrals, advocate, and follow-up.
  • Model workplace appropriate attire and behaviors.
  • Must travel to surrounding counties within the service area to transport clients and deliver services in the home.

Qualifications

Requirements

  • High School or equivalency required.
  • BS/BA in Social Work or related field preferred in social services or related field.
  • 2-years of experience working with a diverse population in helping, mentoring, coaching, and building relationships.
  • Valid driver’s license, current auto insurance, and independent transportation required.

MERS/ MO Goodwill considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability or any other legally protected status.

Reasonable accommodations may be requested by contacting HR and are provided whenever reasonable to assist employee’s in performance of job duties.

MERS/ MO Goodwill requires various background, records and drug checks/test upon employment.

Job Category
Social Services
Job Type
Full Time/Permanent
Salary
USD 17.75 per hour
Country
United States
City
Troy
Career Level
unspecified
Company
MERS MISSOURI GOODWILL INDUSTRIES
JOB SOURCE
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=125493&clientkey=1352E8F284372594E4F440978E98C061