Salary : $118,360.58 – $143,886.05 Annually
Location : Santa Rosa, CA
Job Type: Full-Time
Job Number: 23/06-1715-O
Department: Sheriff’s Office (SHF)
Opening Date: 06/23/2023
Closing Date: 7/24/2023 11:59 PM Pacific
Position Information
The Sheriff’s Office seeks a highly skilled manager to oversee the County of Sonoma’s Public Safety Telecommunications Network.
Starting salary up to $67.64/hour ($141,172/year), a cash allowance of $600/month, and a competitive total compensation package!
Note: Possession of a valid general class Radio-Telephone Operator’s license issued by the Federal Communications Commission (FCC), or equivalent certificate issued by an appropriate certification body is required to be considered for this position.
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you’re working to better our communities. You can also look forward to flexible work arrangements and a competitive compensation package made up of excellent benefits including:
- A hybrid telework schedule that meets the needs of the Telecommunications Bureau, the Sheriff’s Office, and the communities we serve may be available
- Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
- An annual Staff Development/Wellness Benefit allowance of up to $2,000 and ongoing education/training opportunities
- County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
- Retirement fully integrated with Social Security
- May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
About the Position
As a member of the management team, the Sheriff’s Telecommunications (TCOMM) Manager directs the TCOMM Bureau which includes five telecommunications technicians and extra-help support staff. The TCOMM Manager directs large and small scale TCOMM projects, including all aspects of technical specifications and fiscal management, coordinates all radio telecommunication services throughout the County of Sonoma and collaborates with adjacent counties to insure interoperability, oversees the Bureau’s asset inventory, contracted services, billing rate development and service billing, and field and shop work coordination. The TCOMM Manager works closely with Sheriff’s Patrol, Investigations, Dispatch Bureaus and the Detention Division, as well as other public safety providers in Sonoma County including REDCOM, and partner County departments such as Department of Emergency Management, Regional Parks, and Sonoma County Public Infrastructure.
The Sheriff’s Office is seeking a candidate who is deeply motivated to help safeguard the community and public safety employees by ensuring the public safety communications network is constantly maintained. The next TCOMM Manager will bring exceptional leadership and project management skills, and will also possess:
- Public safety or military telecommunications experience, and related coursework and training
- In-depth knowledge of FCC rules and regulations
- Experience working with communications equipment and systems including voice, data, radio, digital, mobile, and wireless communications systems
- Excellent verbal and written communication abilities
- Critical thinking and analytical skills
- The ability to address and prioritize competing demands in a fast-paced environment
- A keen interest in supporting the TCOMM staff and developing team members
- Cisco Certified Network Associate (CCNA) and Cisco Certified Network Associate Security (CCNA Security) certifications, or equivalent certifications, are desirable
The Sheriff’s OfficeServing the community since 1850, the employs over 650 staff who serve to protect Sonoma County residents. With two divisions and more than 30 different highly trained and specialized units, you can be confident that a career with the Sonoma County Sheriff’s Office will be anything but monotonous. Please visit the Sheriff’s Office website for additional information regarding the services we provide our community.
We Want to Hear from You!
Would you like to learn more about joining the Sheriff’s Office? Visit our Personnel Bureau or contact us and speak to the Sheriff’s recruiting team at 707.565.2779 or email .
When you join the County of Sonoma, you’ll have the freedom to explore the beauty of our county – its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit and for additional information about the community.
*Salary is negotiable within the established range. It is anticipated that this position’s starting salary would be at least $128,040/year. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the and our
This recruitment is being conducted to fill a full-time Sheriff’s Telecommunications Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help vacancies as they occur during the active status of the list.Qualified County employees who wish to be considered for future vacancies should consider applying to this recruitment. The Civil Service title for this position is Communications Manager.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Minimum Qualifications
Education and Experience: Any combination of education and training which would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in electronics or communication technology, engineering, public administration, business administration, and related courses, and five years of increasingly responsible experience in the installation, operation, maintenance, and repair of a radio-telephone communication system, including three years of supervisory or management experience would provide such an opportunity.
License: Possession of a valid general class Radio-Telephone Operator’s license issued by the Federal Communications Commission (FCC), or equivalent certificate issued by an appropriate certification body in the absence of FCC regulations.
Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Certification: Possession of Cisco Certified Network Associate (CCNA) and Cisco Certified Network Associate Security (CCNA Security) certifications, or equivalent certifications, is desirable.
Knowledge, Skills, and Abilities
Extensive knowledge of: the principles, practices, and problems of public safety communications systems, and of current trends and development in the field of public safety communication systems, particularly in relation to coordinated use by multiple agencies; skills in project and contract management, including resource management, budgeting, and contract development for large scale projects.
Considerable knowledge of: the principles, practices, laws, regulations, terminology, and management of communications systems and general telecommunications; voice, data, radio, digital, mobile, and wireless communications equipment and engineering practices; rules, and regulations of the Federal Communications Commission (FCC) relating to the operation of communication system and safety practices in the communication field.
Working knowledge of: communication equipment and computer billing procedures; modern principles of management and governmental accounting practices; standard telecommunications and data networking software and equipment including network routers and switches; installation, maintenance, and repair methods utilized with solid-state communication equipment; basic radio modulation and direction; standard tools and test equipment utilized in the repair and servicing of radio communications equipment; advanced and emerging technologies such as P25, trunking, and RoIP (Radio over Internet Protocol); advanced radio configuration and programming.
Knowledge of: the principles of management, supervision, staff development, and training; modern office methods and procedures; public administration principles and practices, including strategic planning, goal setting, program development, implementation, and evaluation.
Ability to: conduct technical communications studies and prepare comprehensive written reports; evaluate departmental needs for communication services and recommend and order the appropriate services; plan and supervise the work of employees; effectively manage budgets and contracts; define and resolve complex technical issues; analyze and design communications and electronic systems; use initiative, critical thinking, and sound judgment in evaluating work and determining priorities; develop effective working relationships with County managers, officials, employees, and the staff of other agencies; maintain technical records and to prepare clear, concise reports, and recommendations with realistic cost estimates and construction schedules; understand, interpret, and apply regulations and federal, state, and local legislation; speak clearly and effectively; communicate orally and in writing and present recommendations to the Board of Supervisors and other groups; perform data collection, interpretation, and evaluation pertaining to communication systems; maintain confidentiality of information; analyze situations accurately and adopt effective courses of action; develop long-range plans and programs which are in conformance with County projects and policies; work long and irregular hours.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, “See Resume” or “See Application” may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:
An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant’s application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
BACKGROUND PROCESS
Being part of the Sheriff’s Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.
You may also review the to determine the requirements for this position.
Please read the for further information.
HOW TO APPLY
Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: AK
HR Technician: KC
IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.
COUNTY OF SONOMA BENEFITS: MANAGEMENT*
These are some of the excellent benefits the County offers:
Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan: Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution.
Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit
IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Plus excellent dental, vision, disability, life insurance, professional development, and more.
For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to or, contact the Human Resources’ Risk Management-Benefits Office at or (707) 565-2900.
*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.
01
How did you first learn about this opportunity?
- Association of Bay Area Governments (ABAG)
- Association of Public-Safety Communications Officials
- CalJobs
- Careers in Government
- College or University
- Craigslist
- DiversityJobs
- Employee of Sonoma County
- Glassdoor
- GovernmentJobs.com
- Handshake
- Hispanic Chamber of Commerce of Sonoma County
- Indeed
- Job Fair
- La Voz
- Latino Service Providers
- Los Cien
- Minority Organization or Group
- Northern California APCO
- POST
- sonoma-county.org/www.yourpath2sonomacounty.org
- Sonoma County Human Resources Office
- Sonoma County Job Line
- Start Here!
- Veterans Services Office
- Women’s Organization or Group
- Workplace Diversity
- Other Internet Site
- Other Publication
02
Please indicate if you would also be interested in future part-time or extra-help (temporary, intermittent, or seasonal employment) positions should they become available. Check all that apply.
- I would also like to be considered for future part-time positions
- I would also like to be considered for future extra-help positions
- I am only interested in full-time positions
03
Have you reviewed and do you understand the Sheriff’s Office Drug Guidelines? (Please note, if you do not have Internet access, you can request the drug standards packet from the Human Resources reception desk.)
- Yes
- No
04
REQUIRED CERTIFICATION: Do you possess a valid general class Radio-Telephone Operator’s license issued by the Federal Communications Commission (FCC), or equivalent certificate issued by an appropriate certification body?
- Yes
- No
05
Please select if you have any of the following desired certifications (check all that apply):
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Associate Security (CCNA Security)
- Equivalent certification, which I will detail in Question #7
- None of the above
06
Please select which of the following types of communications equipment and/or systems you have experience working on (check all the apply):
- Data
- Digital
- Mobile
- Radio
- Voice
- Wireless
- None of the above
07
For this question and all subsequent questions please provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions will be scored using specific criteria and may be reviewed by hiring managers.
Please list your completed academic coursework, training, and/or certifications in electronics or communication technology, engineering, public administration, business administration, or related courses.
08
Please detail your five or more years’ experience in the installation, operation, maintenance, and repair of radiocommunication systems. Highlight your public safety communication systems experience. For each relevant position listed, include:
- Job title
- Employer
- Dates employed (mm/yy-mm/yy)
- A description of your primary responsibilities
09
Please describe your supervisory/management experience training, assigning, coordinating, reviewing, and evaluating the work of support staff.
Required Question