About Heath
Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for over 70 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that’s better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work.
Position Summary
We are looking for an inspiring, creative, sales-oriented Showroom Manager to lead our store in Sausalito. Your role is to ensure the store meets sales goals, and is a thriving place to work for a sales team. This role requires a strong knowledge of Heath’s business, focusing on store operations, planning and strategizing.
Responsibilities
- Take ownership of all store functions and lead the showroom team in alignment with Heath’s vision, purpose and values
- Run a profitable showroom by meeting sales and profitability targets
- Create a high performing dynamic team through consistent training, coaching and feedback
- Inspire customers and our staff through modeling and coaching on consistent selling behaviors that inspire customers towards a greater connection with our products
- Effectively engage and lead a team by using Lean principles and implementing sustainability projects and programs in the Showroom
Qualifications
- Bachelor’s degree or equivalent work experience
- 5+ years of successful retail leadership experience in a fast-paced, high-volume showroom
- Demonstrated dynamic leadership skills with the ability to coach and motivate sales teams
- Passion for design and other creative pursuits
- Proficiency in interpreting and using retail financial metrics to drive key performance indicators
- Demonstrated ability to set standards and hold team members accountable
- Excellent communication skills
- Commitment to delivering an outstanding customer experience
- Ability to work weekends and holidays
- Experience with POS systems and a high level of comfort with technology, including the ability to troubleshoot technology on both an iPad and laptop
Nice to Have Skills:
- Experience with Shopify POS
Work Environment/ Hours / Compensation
This position is a full-time, exempt role that works 100% onsite in our beautiful Sausalito Showroom. Currently working Wednesday through Sunday. By June the showroom will operate 7 days a week with this position working 5 days a week including at least one weekend day. This position pays $93,000 to $105,000/ annually based on experience. This position reports to the Sales Director.
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift, reach and grasp 30 lbs of ceramic dinnerware and to push/pull carts and bins of merchandise repeatedly throughout the day
- Ability to see and distinguish between patterns and colors
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
We are committed to your health and well-being. Heath offers a comprehensive benefits package for full-time employees that includes a choice of medical plans, dental, vision, acupuncture, and chiropractic, as well life insurance – premiums are 100% paid for employees. An annual 401(k) contribution that grows with job tenure. Our Employee Stock Ownership Plan provides an additional retirement benefit linked to the long-term performance of the company. We offer a generous time-off allocation and a great discount on all Heath Ceramics products.
Proud Equal Opportunity Employer
At Heath, we don’t just accept differences – we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.
How to Apply
If you would like to be considered for this role please apply through this application process, attaching your resume and cover letter. Thank you for your interest!