We are changing the world of Freight. It is not an easy endeavor. We are building a new road for the trucking world. Your skills will be challenged beyond dimension, and the opportunities are limitless.
At the end of the tunnel, your effort will meet your talent and you will be very proud. If you are ambitious but humble, persistent but reflexive, curious but decisive, and want to make a difference, for you, your team and your customers, explore this opportunity.
Manager is willing to consider all locations for this role.
Key job responsibilities
Amazon is looking for a driven, entrepreneurial, and analytical Account Manager. The ideal candidate will drive a start-up from the beginning of its life cycle, and should be familiar with account management.
Amazon Transportation Services is building systems and capabilities to ensure that external shippers’ freight in the Amazon network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. We are continually striving to innovate and provide best-in-class service levels. You will efficiently negotiate terms and close deals with external shippers. Internally, you will work with functions that cut across the organization including legal, technology, marketing, transportation and customer service, to drive great customer experience for our program.
Candidates need strong analytical and interpersonal skills with the ability to work in a fast-paced, innovative climate. You will have the ability to communicate with senior stakeholders within the Amazon Leadership team, as well as working with leaders at major companies to strengthen partner relations. In this role you will be working on strategy and design, and rolling-up your sleeves to work on implementation. You will have the ability to build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate effectively.
A day in the life
Ability to identify and drive revenue, adoption and market segment share of our product with an in-depth knowledge of the logistics and transportation industry.
Engage with internal and external business teams to identify opportunities to improve performance and service.
Earn trust of customers and recommend product solutions that fit their business needs.
Measure performance, articulate root-cause analysis, and link to specific improvement areas.
Assess program risks, anticipate challenges, and provide escalation management when necessary.
Meet or exceed targets for customers.
This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment.
About the team
As an Account Manager, you will be assigned a portfolio and be responsible for customer satisfaction, strategic business planning, and account growth. You will act as the account coach, accountable for working with key customer decision makers and cross-functional teams (Operations, Legal, Marketing) to deliver and grow a high-performing profitable service.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Chicago, IL, USA | Nashville, TN, USA | New York, NY, USA
BASIC QUALIFICATIONS
– 5+ years of developing, negotiating and executing business agreements experience
– 5+ years of professional or military experience
– Bachelor’s degree
– Experience developing strategies that influence leadership decisions at the organizational level
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
– Experience interpreting data and making business recommendations
– Experience identifying, negotiating, and executing complex legal agreements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.