Salary: $51,104.00 – $61,325.00 Annually
Location : Lillington, NC
Job Type: Full-Time Regular
Job Number: DSS 1895
Department: DSS
Division: Child Protective Service
Opening Date: 09/01/2023
Closing Date: 9/15/2023 4:00 PM Eastern
POSITION SUMMARY
Job Description Summary:
Responsible for performing Intake functions for Child Welfare Services. Employee must have excellent verbal and written skills. Employee must be able to communicate effectively with different cultures and socioeconomic classes via phone and through personal contact. Employee should have computer proficiency and must be flexible to accommodate varied task assignments. Ability to identify protection needs of abused, neglected children through the collection of information from the reporting public using a structured questionnaire. Employee will provide assistance to fellow social work staff by conducting central registry checks, civil and criminal background checks using state approved databases. Employee will provide necessary support to other social work staff as needed. This position may involve serving as a Child and Family Team Facilitator. Employee may be required to make public presentations within the community on Child Protective Services and maltreatment signs to watch for in children who have been abused or neglected. Intake referrals to this position may be received from the general community, from school personnel, from mental health professionals, from other child and family servicing agencies or from with the department.
DUTIES AND RESPONSIBILITIES
Responsibilities and Duties:
- Employee will complete the CPS Structured Intake form as outlined in NC DHHS policy when information is received alleging abuse, neglect or dependency of a child.
- Employee must gather sufficient information from the reporter to aid in the determination of the report meeting the statutory guidelines for child maltreatment.
- Employee will offer continuous support to the reporter by explaining the purpose of CPS, explaining confidentiality regarding the report and the identity of the reporter, discussing the importance of reporting all while garnishing vital information needed for the intake process.
- The employee will review agency records prior to the screening of the report.
- The employee will make the initial screening decision of an intake report and then be able to discuss the rationale with the supervisor based on policy knowledge.
- The employee will conduct NC Fast/CW Assist background checks to assist in obtaining identifying case participant information.
- The employee will maintain an electronic intake log for data purposes.
- The employee would be responsible for completing required notifications to the reporter, law enforcement, district attorney’s office and other professional agencies regarding the screening decisions of CPS intake reports.
- The employee will make referrals to community resources.
- The employee may facilitate Child and Family team meetings in child welfare cases.
MINIMUM QUALIFICATIONS
Knowledge, Skills, and Abilities:
- Computer skills to include excel spreadsheets
- Excellent verbal and written communication skills
- Thorough knowledge of NC DHHS Intake policy
- Ability to multitask and demonstrate flexibility
- Ability to establish and maintain effective working relationships with the public and professional agencies who contact the department to make a CPS report or to seek out assistance and guidance.
Education/Certification: (minimum)
- Bachelor’s degree in social work from an appropriately accredited institution
- Or, Bachelor’s degree in a human services filed from an appropriately accredited institution and one year of directly related experience
- Or, Bachelor’s degree from an appropriately accredited institution and two years directly related experience
- Or, an equivalent combination of education and experience
SUPPLEMENTAL INFORMATION
Work Environment/Location/Physical Demands:
- Employee would work in the office primarily
- Employee may facilitate a Child and Family team meeting in the home of a client or at a public location.
- Employee must be flexible with their schedule and may at times work over the regular 8 hour work day.
- Employee may be faced with job hazards to include contact with irate people who may be hostile, resistant or violent.
- Employee should have the ability to perform manual work exerting up to 50 pounds of force occasionally and/or up to 10 pound of force constantly to move objects.
Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County, click
01
Please verify that your application includes the following information:
* Complete education history (including High School)
* Employment history including correct dates of employment, employer address and phone number, supervisor’s name and reason for leaving each employer.
* A minimum of 3 professional references
Applications without the above information will be considered incomplete and will not be processed. Please take a moment to review your application before submission to ensure all categories are completed.
Responses to the supplemental questions are verified against the education and work experience provided in the “Education” and “Work Experience” sections of the application to determine your qualifications for this position.
I have read and understand the above statement.
- Yes
- No
02
What is your highest level of education?
- Masters Degree
- Bachelors Degree
- Associate Degree
- High School Diploma
- General Education Diploma
- Not Applicable
03
Do you possess a BSW from an accredited school of Social Work?
- Yes
- No
04
Do you possess a MSW from an accredited school of Social Work?
- Yes
- No
05
If you do not possess a BSW or MSW, from the list below, please select the major coursework of your highest degree.
- Counseling
- Sociology
- Psychology
- Human Services
- Family Studies
- Other Related Field
- Not Applicable
06
If you selected “Other Related Field” in the previous question, please list below the major coursework for your degree. (If this question does not apply please type N/A in the space provided below.)
07
How many years of experience do you have in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning?
- 5 + years
- 3 – 4 years
- 1 – 2 years
- Less than one year
- None
08
Do you have experience working in a Child Welfare/Child Protective Service agency?
- Yes
- No
09
Briefly describe your experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning.(This information must be documented in the Work History of the application in order to receive credit. If this question does not apply, please type N/A in the space provided below.)
10
This position will require assisting in emergency and/or disaster situations. Are you willing to meet this working requirement?
- Yes
- No
11
Please indicate how you heard about this job opportunity: If referred by a Current County Employee please list their name below.
Required Question