Description
1. 10-12+ years of progressive techno-managerial experience with a development background managing onsite/offshore teams of 20+ for a development project.
2. Cable domain and video experience is Mandatory.
3. Align with customers’ evolving roadmap and priorities and effectively communicate to project team members and cognizant leadership.
4. Manage the status of Production issues, track and communicate status actively to client and internal stakeholders, bringing a sense of urgency and impact.
5. Conduct RCAs as needed for the production issues with the help of tech leads and liaise and effectively communicate and coordinate stakeholders.
6. Plan and prioritize work – enhancements, patches, fixes, and development work for the team, along with the client monitoring, tracking, communicating the status effectively, and coordinating releases to production.
7. Work with tech leads, developers, and testing team to balance the workload and team morale and build a high-performance team to manage end-to-end support processes proactively.
8. Manage the periodic health checks and perform proactive actions monitoring the SLA performance and team’s capacity/utilization for implementing improvements.
9. Accountable for weekly, monthly, and quarterly status reporting and running the cadences with client.
Nice to Have
10. Solicit ideas from the team on Continuous service improvements and identify opportunities, and partner with client stakeholders to prioritize and implement.
11. Technical background in J2EE, leading a team comprising leads, support analysts, testers, and developers in complex environments.
#LI-NC1
Salary and Other Compensation:
The annual salary for this position is between $130,000.00 – 170,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Mockito
PL3
Required
2
Spring Boot
PL3
Required
3
CORBA
PL3
Desired
4
Portfolio & Project mgmt (PPM)
PL3
Desired
5
JUnitPerf
PL3
Desired
6
REST Web Services
PL3
Desired
7
ANSI SQL
PL3
Desired
8
JDBC
PL3
Desired
9
Core Java
PL3
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.