Description
ABOUT US
Lev, a Cognizant company, is a premier digital consultancy that works with marketers from top brands to maximize their investments in Salesforce, level up their customer experiences, and power even the most complicated of businesses. Lev joined Cognizant’s growing Salesforce practice in March 2020, allowing us to continue to serve our customers flexibly and nimbly, while having the backing of a global company that maximizes our reach and the impact we can have on our customers. As part of Cognizant, we’re further cementing Lev as the leading Salesforce consultancy for marketers across the world, bringing our deep strategic thinking and technological expertise to marketers for top global brands.
As a top Salesforce partner, we take pride in hiring and developing the best of the best, and we work hard to cultivate an inclusive culture (#LevLife) where our team (also known as Levsters ) will thrive.
While we celebrate each other’s individuality, we are brought together by our commitment to provide unparalleled expertise and an out-of-this-world experience to our customers; our drive to shape the future of marketing and the future of Salesforce; and our desire to do right by one another. We are relentless in our pursuit of being the best of the best, and driving marketing success with Salesforce.
Since 2016, Lev has experienced tremendous growth. We joined the Cognizant family in March 2020, further cementing our position as a global leader in Salesforce consulting. We continue to excel as a high-growth company through expanding the ways we serve our customers, and by growing our global footprint.
COGNIZANT CONSULTING
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating , and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com .
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise . With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise , program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value . We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and is increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!
ABOUT THE ROLE
A Solution Architect for our Marketing Architecture & Automation Practice is a strategic position to our customers. This role is heavily involved in architecture, solution design, and hands-on build work across multiple marketing communication platforms. Solution Architects are experienced consultants and are depended on by our customers for technical vision and proactive and strategic advice.
ESSENTIAL FUNCTIONS:
- Work as part of an overall delivery team to produce a stellar customer experience.
- Consult with clients providing best practices and recommendations specific to each scenario; Be an active participant in technology conversations.
- Design, develop, test, document and deploy high quality business solutions in Salesforce Marketing Cloud, Braze, Airship or Iterable.
- Play a technical role in evaluating new business feature requests, considering the customer’s current and future-state marketing technology landscape. Have the ability to develop plans for new feature implementation in Salesforce Marketing Cloud, Braze, Airship or Iterable.
- Ability to review the customer’s existing instance of their customer experience platform and/or tools and recommend improvements.
- Participate in eliciting and defining requirements, groom and refine product backlog.
- Assist in defining product roadmap for Salesforce Marketing Cloud, Braze, Airship or Iterable.
EDUCATION AND/OR EXPERIENCE
Required:
- 4+ years experience in a leading role in delivering Salesforce Marketing Cloud, Braze, Airship or Iterable.
- Experience with complex data structures, data modeling and databases (typical marketing data and data structures).
- Experience going deep into clients’ current processes to fully understand the nature of their business, while identifying how and why their business goals are critical.
- Demonstrated track record in learning new technologies quickly.
- Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client’s ability to maintain.
- Excellent communication skills, written, verbal and interactive when online.
Preferred:
- Understanding of agile practices and associated tools (JIRA, Azure DevOps, or similar).
- Experience with API integrations.
- General understanding of key digital marketing trends.
KNOWLEDGE SKILLS AND ABILITIES
Required:
- Ability to travel to client locations, up to 25%
- A proactive personality, with a can-do attitude.
- Ability to demonstrate concepts visually and in writing in a way that enables customers to decide with confidence.
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy.
- Ability to effectively navigate large or complex client and project teams.
- Able to consult in areas or on new technologies with which you may be unfamiliar.
- Effective prioritization and time management skills.
- Ability to work in a high-growth, fast-paced, deadline driven environment.
- Commitment to accuracy, quality, and timeliness.
- Strong interpersonal skills with emphasis on relationship-building.
- Effective team player who is able to lead and delegate.
- Excellent strategic & technical thinker.
- Ability to work effectively across multiple concurrent customer engagements.
- Ability to estimate the effort required to implement the proposed solution.
Salary and Other Compensation:
The annual salary for this position is between $73,990 – $140,760 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.