Special Events & Marketing Supervisor

Salary: $28.93 – $43.39 Hourly

Location : Naples, FL

Job Type: Full Time

Job Number: 202300417

Department: Parks, Recreation & Facilities – Cambier Park

Opening Date: 06/15/2023

Closing Date: 7/7/2023 5:00 PM Eastern

FLSA: Non-Exempt

Bargaining Unit: O

PURPOSE OF CLASSIFICATION

Under the direction of the Recreation Superintendent of the Parks, Recreation, and Facilities Department, the purpose of this classification is to manage and oversee special event permits within the City of Naples, which includes working with the event organizer before, during, and after the event and providing an after-action report. In addition, this position oversees the marketing components associated with the Parks, Recreation, and Facilities Department which includes updating the website, posting on various social media platforms, and communicating the special event calendar to the community. Areas of assignment will include managing the reservations of the Eva Sugden-Gomez Center at Baker Park, including supervision of the onsite part-time staff.

EMERGENCY RESPONSE STATEMENT
Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees may be subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee’s official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Plans, organizes, promotes, schedules, directors and implements the City’s special events program and works with independent organizers and outside organizations to conduct events on City property, as well as throughout the City limits. Uses independent judgement and initiative on coordinating special events and special programs.
• Establishes and maintains communications throughout the event with individuals, organizations, and independent contractors. Responsible for selection of vendors and ensuring vendor business is conducted in compliance with regulatory requirements related to same.
• Regularly informs and advises supervisor regarding progress of events.
• Regularly supports department staff in the implementation of their special events and programs by providing advice and assistance. Conducts surveys, develops, implements, promotes, and evaluates programs and services.
• Works evenings, weekends, and holidays often resulting in extended work hours and/or consecutive days worked, as assigned.
• Manages the Eva Sugden-Gomez Center at Baker Park, including hiring and scheduling of the part-time staff.
• Provides guidance during the special event permit process to ensure all rules, regulations, and documents are provided by event organizers.
• Updates the Special Events Manual as needed and analyzes programs and trends and stays current through networking, research, and training to ensure that local events and programs are effective and relevant. Evaluates all aspects of event coordination and adjustments accordingly to ensure the continued delivery of high-quality programs, events, and services.
• Manages and updates the website, social media, and other forms of media on a regular basis. Keeps the community informed of upcoming events, activities, programs, and development in the department. Markets through contracts, individuals, businesses, and/or organizations to obtain sponsors and funding and effectively promote special events and special programs.
• Oversees the development of visual displays for use at events and functions to promote the department services and facilities. Manages the distribution of promotional material through multiple outlets throughout the community (physical and electronic), and at city special events.
• Performs some accounting, recording and balancing of daily revenues; prepares purchase requisitions, check requests, payroll, fee collections, budget requests, ticket sales, and financial reports.
• Participates in preparation and administration of budget(s) for assigned areas according to established City goals and objectives; maintains inventory of equipment and supplies per assigned budget; monitors expenditures (purchase orders, invoices, and receipts) for compliance with established budget parameters.
• Performs reporting and record keeping, such as special event evaluations, event attendance, incident/accident reporting, budget development, event history, and social media numbers.
• Presents special event information, under the guidance of the Department Director, to City Council for items that require their approval.
• Serves as the communications liaison for the department in regular and emergency operations.
• Works with the Public Information Officer for the City of Naples to provide needed information as it pertains to the Parks, Recreation, and Facilities Department.
• Assists the general public, both in person and by phone, regarding the Parks, Recreation, and Facilities Department; provides information or directs inquiries to appropriate department resources. Provides a high level of customer service to the public, management, cultural arts organizations, elected officials, and others. Uses independent judgement to address issues and develop solutions.
• Ensures adequate inventory and supply for areas under charge; investigates all damage, loss and incident reports.
• Operates a personal computer to enter, retrieve, review or modify data, utilizing Microsoft Word, Excel, Publisher, TDM, Safari, word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
• Enforces established policy, procedures, and regulations of the area(s) of assignment.

ADDITIONAL FUNCTIONS

• Performs other related duties as required.

PERFORMANCE APTITUDES

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, reviewing work, maintaining standards, and coordinating activities.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Leisure Services/Recreation, Marketing, Event Management, Hospitality or related field; supplemented by four (4) years progressively responsible experience in recreational programming, marketing, special event planning and supervising staff; or any equivalent combination of training and experience which provides the requisite knowledge, skills and abilities for this position.
• CPR and basic first aid training and certification are required. Additional training and/or certifications are required according to the area(s) of assignment.
• Possession and maintenance of a valid Florida driver license, class “E” and a driving record, which meets or exceeds minimum City driving standards.
• Certified Parks and Recreation Professional (CPRP) preferred.

OTHER REQUIREMENTS:

The City of Naples is a Tobacco-Free Workplace. Applicants for the City of Naples must not have been a user of tobacco products for at least six (6) months immediately preceding an application for employment; and, if hired, must maintain non-use of tobacco products for the duration of employment with the City of Naples. Tobacco is defined as any lighted or unlighted cigarette, cigar, pipe, nicotine dispensing device, other types of smoking product, smokeless tobacco including dip, chew or snuff.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, and/or toxic/poisonous agents, depending on area of assignment.

The City of Naples, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Naples, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The City of Naples offers a competitive benefits package to it’s employees. Please refer to the employee benefits link on the Human Resources web page, linked below, to learn more about our benefits package:

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The City of Naples is a Tobacco-Free Workplace. Applicants for the City of Naples must not have been a user of tobacco products for at least six (6) months immediately preceding an application for employment; and, if hired, must maintain non-use of tobacco products for the duration of employment with the City of Naples. Tobacco is defined as any lighted or unlighted cigarette, cigar, pipe, nicotine dispensing device, other types of smoking product, smokeless tobacco including dip, chew or snuff in any form.

• I am a user of tobacco products
• I am not a user of tobacco products

Required Question