Job Type
Part-time
Description
This position is for our Visser Family YMCA. This position requires weekday evenings and Saturday mornings.
OUR CULTURE:
Guiding Principles describe our behaviors to support our organization’s work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership. Our Guiding Principles are as follows: We CULTIVATE-We grow staff and volunteer leaders who will be stewards of the Y mission, resources, and opportunities. We OWN-We think long-term and act on behalf of the organization, beyond our own team. We WELCOME-We are inclusive of all people and all communities. We SERVE-We provide timely and excellent service to members, volunteers, community, and each other. We LEARN-We are never done learning and always seek to improve. We are curious about new possibilities and act to explore them. We UNITE-We work together to achieve big goals and speak as one voice. We RESPECT-We treat others with kindness and speak positively about other people in all situations. We PLAY-We celebrate, appreciate, and have fun!
The YMCA of Great Grand Rapids utilizes a Membership By Design framework, which is a member involvement and community building model for YMCAs across the country. All staff members-front-line, management, full- and part-time-and volunteers have a role to play in member engagement. These responsibilities can be broken into six steps:
- Enrollment: Staff and volunteers encourage potential members to enroll in programs and activities that meet their needs.
- Satisfaction: Staff and volunteers ask members continually about their satisfaction with a program or activity, track responses, listen to suggestions, and respond promptly in a manner consistent with the values of caring, honesty, respect, and responsibility.
- Relationship Building: Staff and volunteers are open, friendly, and approachable to all YMCA members and participants. Staff and volunteers initiate interaction with and between members.
- Education and Conversion: Staff and volunteers know about and share their knowledge of the YMCA, its programs, its policies, its mission, its values, and how it benefits members and the community.
- Volunteerism and Leadership: Staff and volunteers create opportunities for members to volunteer in their areas of interest, and they ask members to do so whenever appropriate.
- Ownership: Staff and volunteers encourage members to “own” the YMCA, using words such as “we,” “us,” and “our association” (and actions that match those words) to include members as well as staff and volunteers.
POSITION SUMMARY:
The Sports Specialist II is responsible for member satisfaction and retention through developing and maintaining programs that promote member engagement. Under the direction of the Sports Director, the Program Specialist II will develop branch programs which attract and retain members and will instruct preschool, youth, and adult programs. The Program Specialist II will work closely with branch leadership to ensure member engagement and retention. This position requires weekday evenings and Saturday mornings.
ESSENTIAL FUNCTIONS:
- Models and enforces member promise standards
- Responds to critical incidents and acts swiftly in an emergency situation.
- Works with the Sports Director to create and implement innovative and successful programs
- Instructs youth sports programs
- Enforces a safe and clean environment in the gym and on the fields for all members and participants
- Ensures First Aid supplies are always in sight
- Ensures equipment integrity and set-up is secure.
- Keeps closets and storage areas organized
- Sets up and takes down a variety of sports equipment for programs and activities
- Answers member and program participants’ questions, and acts as a quality resource to program participants and members.
- Enforces Branch & Association rules
- Assists in recruiting volunteer coaches
- Assists volunteer coaches on the court, with field trainings, and by answering questions
- Distributes and collects volunteer application forms
- Assists with the hiring and training of quality staff
- Ensures program area cleanliness and upkeep
- Updates and maintains all sports related information on the website in a timely manner
- Distributes program evaluations to all youth program areas every session
Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association.
COMPENSATION
$13.39 – $16.74 ; Part Time; Non-Exempt (up to 25 hours/week)
Free YMCA membership!
Requirements
QUALIFICATIONS:
One year or more related experience in sports programming and instruction; or equivalent combination of education, training, and experience required. Ability to interact with people of all ethnic backgrounds, ages and lifestyles. Working knowledge of computers and experience with a variety of software applications. YMCA experience preferred.
CERTIFICATES, LICENSES, REGISTRATION
- State of Michigan criminal background clearance (ICHAT)
- Blood Borne Pathogen training
- CPR Certification required within the first 60 days
- First Aid Certification required within the first 60 days
YMCA LEADERSHIP COMPETENCIES:
Functional Expertise
- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Uses best practices, guidelines, and industry standards as a framework to improve performance.
Inclusion
- Embraces all dimensions of diversity (i.e., ability, age, culture, ethnicity, faith, gender, gender identity, income, national origin, race, religion, sexual orientation, socio-economic status, etc.) by treating all people with dignity, compassion, and respect.
- Creates a safe environment in which others feel welcome and respected.
Communication & Influence
- Interprets messages and body language effectively.
- Listens with the intent to understand the perspective of others by using appropriate communication methods, including open-ended questions.
- Responds to the individual needs of the other person. Volunteers for challenging tasks or projects in an effort to grow and develop.
- Solicits and is open to informal learning opportunities to gain insight (e.g., performance feedback, coaching, and stretch assignments).
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively over the phone and in person with customers, board members, and employees.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to walk, stand, and sit (including on the floor) for long periods of time.
- Must be able to lift and carry food and supplies weighing up to 20 pounds.
- Ability to stand or sit while maintaining alertness for several hours at a time.
- Position may require bending, leaning, kneeling, and walking.
- Ability to speak concisely and effectively communicate.
TRAVEL:
0-5% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.
Salary Description
$13.39 – $16.74 / hour