Job Description:
Squad Leader (Product Manager) -Money Movement Experience
Description
This Squad is part of Personal Investing’s Digital Service Experience (DSE) Product Area that is deeply focused on accelerating Fidelity’s growth as a digital company in service of our clients. As one of several Squad Leaders focused on Money Movement in DSE, your team will own key mobile and web money movement experiences our clients use. You will inspire and empower a team to create intuitive and highly engaging experiences that enable today’s digitally savvy clients to move money in, out, and in between their accounts by the method of their choice.
Your work will serve to continually improve the client experience and exceed the expectations of our clients through consistent, integrated, cross channel, scalable solutions. As part of a money movement cohort of squads, your features and components will be built in scalable ways such that they can be used across Fidelity’s digital experiences – on web, mobile, and in yet to be developed experiences by millions of Fidelity’s clients.
You will have the opportunity to build and bring new money movement capabilities and features to the digital platform our clients use for managing their accounts and investments. You will be part of the next generation of money movement, identifying and implementing new features and functionality that allow clients to transfer money seamlessly, such as integrating with their P2P app, by snapping a pic of a debit card, using QR codes to link your account to others, and integrating with faster payment solutions, while be responsible for apps and experiences that are used by millions of clients on a daily basis.
The Team
Our product teams are cross-functional, agile, yet distributed globally, and generally comprised of a product manager, a product designer, product analysts, data scientist, engineers and supporting roles.
We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams.
The Expertise You Have
- 8-10+ years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher
- Experience leading customer facing Scrum/Agile software development teams who leverage service architectures to build front-end experiences
- Skilled at using data and insights, letting facts lead the way to develop effective strategic product roadmaps
- Adept at synthesizing quantitative data and qualitive feedback to identify experience improvement opportunities
- A learning and growth mindset with a real passion for solving customer problems and delivering engaging digital solutions
- Familiarity and expertise with Design Thinking, rapid iteration, and meaningful experimentation a plus
- Bachelor’s degree required
The Skills You Bring
- Platform mentality, building for scale and reuse across multiple experiences
- A mobile-first point of view, operating with an omni-channel mindset to provide seamless experiences across all channels
- A data-driven approach to decision-making, both in day-to-day management and in making strategic trade-offs
- An understanding of the techniques and methods of modern product discovery and product delivery.
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to articulate your argument in a well-structured, data-informed way.
- Ability to lead, direct, and empower team members without formal management authority
- Aptitude to learn multiple functional areas of business – engineering, design, finance, sales, or marketing.
- A desire to innovate and take thoughtful risks to get things done better and faster
- A mindset which continually searches for improvements, asking “why are we doing it this way” to ensure that “we’ve always done it this way” doesn’t win the day.
- Ability to collaborate with different teams across the entire Fidelity organization to deliver a world class money movement experience
The Value You Deliver
- You are truly client-obsessed and dedicated to understanding and learning about client needs and requirements
- Serve as the voice of client or end-user; ensure clear acceptance criteria so that both technical and client needs are met
- Serve and support the squad working directly with its members to prioritize and manage what needs to be done, by when; removing obstacles to deliver customer and business value.
- Measure success, focusing on eliminating non-value added customer interactions and cycle time; and own the complete end to end digital experience
- Develop strong cross-company partnerships with business and technology partners to efficiently collaborate and move the work forward
- You contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products.
- You track industry trends and the competitive landscape as they pertain to money movement and product management.
Please see below for the salary range for work locations in Colorado only:
N/A
Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:
$155,000 – $207,000 per year
This position is eligible for incentive compensation or an annual bonus opportunity.
Please see below for the salary range for work locations in California only:
N/A
Please see below for the salary range for work locations in Washington only:
N/A
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.
At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.