Hours
40
Pay Range
$108,160 – $175,760 annually
Department Overview
The Senior Change Management Specialist leads change management efforts on highly complex programs / projects / initiatives with significant enterprise impact or major business segment impact, working closely with business executives to create change strategies and plans that drive successful adoption of change and expected benefits realization.
Job Details
Depth & Scope:
Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in their in a complex field and knowledge of broader related areas
Senior specialist provides advisory services to executives, business segment leaders and governs the requirements for own work
Integrates knowledge of change management methodology with the overarching business strategy and project / program strategy to lead program design, implementation / deployment best practices, methodology formulation or template / tool standards
Anticipates emerging trends and/or risks as a basis for recommending large-scale change initiatives
Serves as a source of expert advice to senior management in field of specialty; may lead team(s) of related specialists/experts
Advises on execution strategy and leads the development and deployment of change programs
Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that can support significant business transformation impact / benefits realization
Requires innovative thinking to develop new solutions
Works within general policies and industry guidelines
Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context
Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
Identifies and leads problem resolution for complex issues at all levels
Leads Change Management work for Tier 1 programs/projects
Job Requirements
Must be eligible for employment under regulatory standards applicable to the position.
Education & Experience:
Undergraduate degree
Relevant Change Management Accreditations
10+ years related experience, working in a project environment in large organizations
Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
Knowledge of current and emerging trends
Knowledge of risk management environment, standards and regulations
Knowledge of project/program support, planning and implementation
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Ability to forecast initiatives and demand in order to help develop strategic plan
Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
Skill in mentoring, and coaching
Skill in using software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability handle confidential information with discretion
Qualifications
Relevant Change Mgmt credentials include Prosci and/or CCMP not PMP
10 plus years experience within large, complex projects, specifically delivering Change
Preferable experience within Financial Services industry within small business lending/ credit or US cards or Commercial
Strong understanding of Diversity and Inclusion within regulatory projects a plus
Consulting experience preferred
Company Overview
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
