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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Provide expertise in marketing and corporate communications. Act as a resource to internal stakeholders to conceive, plan, develop and measure marketing and corporate communications projects and programs that drive distinction for PacifiCorp and its business units, Pacific Power and Rocky Mountain Power. Use customer insights to develop new programs, tactics and touch points in response to changing market needs and conditions. Write, edit and measure the effectiveness of original content produced for print, social and digital channels. Work with external agency partners and vendors to produce best-in-class customer experiences.
Responsibilities of this position include the following:
- Work with internal stakeholders and business unit leaders to develop and implement marketing and corporate communications plans to enhance PacifiCorp’s brand, and the reputation of its business units: Pacific Power and Rocky Mountain Power.
- Extract and apply insights from customer data to develop programs and plans that are relevant, impactful and measurable.
- Write, edit and oversee the development of communications tactics for print, social and digital channels that reflect and align with PacifiCorp’s brand voice. Tactics include (but are not limited to): digital presentations, newsletters, web articles, customer emails, social media posts and print collateral.
- Apply project management skills and tools to ensure the timely production, management and evaluation of marketing and customer communications campaigns.
- Develop creative briefs, production schedules, project plans and tracking documents, as necessary and evaluate the effectiveness of completed programs and campaigns.
- Liaise with other departments in the company. Provide communications counsel to internal client organizations.
- Serve as brand advocate and ambassador across internal and external stakeholder audiences.
Requirements for this position include the following:
- Bachelor’s Degree in Communications, English, Public Relations or a related field; or the equivalent combination of education and experience.
- A minimum of five years related experience.
- Communication and interpersonal skills including the ability to consult and resolve internal and external customer issues which may be critical, sensitive, or urgent in nature.
- Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team.
- Knowledge of current marketing and communications technologies, tools, systems, and vendors to include: content management and publishing systems, such as Adobe Enterprise.
- Social media proficiency to include writing, publishing and tracking posts on Twitter, LinkedIn, Facebook and Instagram
- Ability to manage multiple projects and meet deadlines.
- Proficient with the use of personal computers including spreadsheet, word processing and presentation applications.
Additional Information
Req Id: 111253
Company Code: PacifiCorp
Primary Location: PORTLAND
Department: Pacific Power
Schedule: FT
Personnel Subarea: Exempt
Hiring Range: $74,300 – $87,400
This position is eligible for an annual discretionary performance incentive bonus of up to 12% of salary.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
All offers of employment are contingent upon the successful completion of a background check and drug screening.