Company Overview:
Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management.
MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.
Position Summary:
We are looking for a Sr. Data Operations Analyst to join our Strategic Analytics team and support the technical operations of our strategic services in healthcare benchmarking and research.
As a member of the consulting staff, this professional will join our team to support our clients in leveraging analytic technologies to understand patterns in healthcare, identify opportunities for improvement, and inform business decisions. This role will be expected to serve as a technical quality and documentation manager for all projects, as a supportive technical developer for many projects, and as a checker or advisor for other projects. This professional must be comfortable in managing multiple concurrent projects in varying stages of completion. Knowledge sharing, documentation, collaboration, and opportunity identification are key desired attributes.
Primary Responsibilities:
As a Sr. Data Operations Analyst, this professional will join our interdisciplinary team of developers, data analysts, and healthcare consultants on MedInsight’s Strategic Services team. This role will be responsible for quality management, production and monitoring of standard and ad hoc meta-data outputs, and technical documentation for a range of analytic methodologies and approaches on benchmarking, statistics, trend analysis, and research projects. This individual will work primarily with the Strategic Analytics team, in collaboration with the Client Services, Product Management, and Implementation teams, as well as other key partners on project design and content development. Responsibilities include, but are not limited to:
- Work both independently and in a cross-functional team environment.
- Standardize ad hoc processes and drive continuous improvement for automating and optimizing performance of ongoing processes.
- Manage processes for data feasibility tests, data quality checks, data validations, and sense-checking of results.
- Support documentation of analysis results and methodologies.
- Develop technical specifications for analyses of healthcare data.
- Perform ad hoc analyses of healthcare data using SQL Server, Azure Databricks, and other tools.
- Formulate data outputs into presentable results for client-facing deliverables.
- Work independently on assigned tasks, i.e. plan, organize, delegate, problem solve and meet established deadlines.
- Manage multiple priorities in a fast-paced environment.
- Prioritize work under time pressure. Follow-through and exceptional attention to detail on all project tasks is essential.
- Listen to, understand, and break down questions into manageable tasks.
- Use a variety of proprietary products and technologies to answer simple and complex questions.
- Represent the Strategic Analytics team at external and internal meetings.
Minimum Requirements:
- Bachelor’s degree in mathematics, computer science, informatics, statistics, information systems, finance, economics, engineering, or related fields.
- 3+ years of relevant work experience in data engineering or technical management.
- 2+ years of programming/development experience with SQL Server 2016 or newer.
- Familiarity with big data technologies, such as Databricks, Spark, R, Python.
- Experience with optimizing and managing data testing and data validation.
- Experience with best practices in documenting and organizing data analytic approaches.
- Ability to work on a range of topics, including but not limited to metadata reporting, healthcare analytics, and nuanced data questions.
- Excellent organizational and project management skills.
- Ability to manage a program and deliver to targeted timeframes.
- Advanced experience with Microsoft Excel (formulas, charts/graphs, pivot tables, etc.).
- Experience with the Microsoft Office Suite of products.
- Healthcare informatics, analytics, and reporting knowledge.
- Data warehousing and/or large IT project experience.
- Experience working with large data sets.
- Excellent technical, written, and verbal communication skills.
- Willingness to learn on the job and own your professional development.
- Ability to work creatively and flexibly.
- Must have the ability to manage multiple priorities in a fast-paced environment.
- Willingness to travel occasionally, for example for professional development opportunities. (Less than 5% nationwide.)
Preferred Skills and Experience:
- Previous experience working with large healthcare claims and/or EHR databases preferred.
- Comfort with statistical analyses would be helpful.
- Curiosity and confidence to take initiative in suggesting improvements to technical processes.
Desired Experience and Traits:
- Candidates must be team players with excellent interpersonal skills.
- A self-starter with the ability to work both independently and as part of a cross-functional team.
- Ability to apply best practices in technical management.
- Follow-through and exceptional attention to detail on all project tasks is essential.
- Ability to prioritize assigned tasks and initiate action, i.e., plan, organize, delegate, problem solve, and meet established deadlines under time pressure.
Compensation and Location:
- The salary range is $55,000 to $85,000, depending on a combination of factors, including but not limited to education, relevant work experience, qualifications, skills, certifications, location, etc. This role can be located remotely within the U.S.
What makes this a great opportunity?
- Join an innovative, high growth company with a solid industry track record.
- Bring your expertise and ideas to directly impact and help build the next generation of MedInsight products and solutions.
- Enjoy significant visibility in your work and be recognized for your wins.
- Work for a company that values your wellbeing and professional growth, offering a flexible work environment, generous benefits package, and investment in the development of your career.
Benefits:
At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:
- Medical, dental and vision coverage for employees and their dependents, including domestic partners
- A 401(k) plan with matching program, and profit sharing contribution
- Employee Assistance Program (EAP)
- A discretionary bonus program
- Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue
- 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
- Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
- A minimum of 8 paid holidays
- Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
- Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)