Overview
About B. Braun
B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.
Globally, the B. Braun Group of Companies employs more than 61,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.BBraunUSA.com.
Responsibilities
Position Summary:
The Sr. Contract Operations Analyst position exists as a key contributor in identifying, developing and implementing technical solutions that will drive automation, standardize processes and procedures, conduct various system(s) testing and training, along with being an intricate part of various project based opportunities. This position will also investigate, interpret, analyze and audit customer’s contract pricing, assist in developing KPIs, track and report on key metrics as well as interact with various departments (Legal, Sales, Bids, Sales Analysis, Marketing, Finance, Customer Support, Customer File), auditors and distributor partners.
Responsibilities: Essential Duties
- Develop and implement technical solutions that drive automation, operational best practices, standardization, and significantly improve rate of resolution that support Contract Operations strategies and policies.
- Collaborate with our distributor partners to identify, develop, and drive business process continuous improvement activities, conduct root cause analysis, determine error prevention solutions, and reduce chargeback and sales tracing errors.
- Perform contract audits, analysis and execute monthly analytical reports by optimizing the use of data warehousing, data management, analytics, and business intelligence.
- Ensure contractual obligations are systematically represented accurately in correspondent systems.
- Works with management to routinely design, refine, integrate, and deliver data related solutions based on the various departmental needs.
- Plan, schedule and perform user acceptance testing and functional demonstrations to team members and management.
- Assist in the development of the KPIs, providing context and analysis on the drivers and performance.
- Assist in the tracking and reporting on key metrics and evaluate performance measured against goals.
- Monitor key projects to ensure execution of deliverables within deadlines, working with relevant team members to resolve challenges and obstacles.
The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor and/or Manager from time to time.
General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons.
Expertise: Knowledge & Skills
- Requires full working knowledge of relevant business practices and procedures in professional field.
- Uses standard theories, principles and concepts and integrates them to propose a course of action.
- Experience with Contract and Data Lifecycle Management.
- Experience with Salesforce.
- Extensive understanding of ERP systems and integrations.
- Demonstrates ability to manage multiple projects simultaneously.
- Strong organizational skills, time management skills and ability to self-manage in a complex / time sensitive environment.
- Advanced proficiency in MS Word and Excel including VLOOKUP, pivot tables and standard functions,
- Excellent oral and written communication skills.
- Analytical and high attention to detail.
- Ability to navigate complex processes and systems in highly collaborative environment.
- Knowledge of the healthcare market, products, and services.
- Demonstrated ability to be proactive and complete tasks independently following a defined process.
- Ability to provide superior customer service with timely follow-up.
- Strong decision making, strategy, tool and technology development.
- Requires breadth of professional field and industry knowledge. Ability to integrate critical information and champion advanced strategies/concepts through the organization. Drives development of advanced technologies, principles and processes.
- Manages activities of a functional area which has at least 2 departments or major functions through managers and/or experienced employees. Responsible for cost, method, and employee results.
- Judgement is required in resolving complex problems based on experience.
- Interacts with internal and/or external clients and customers to negotiate and interpret information on projects and unit operations. May consult with senior management.
The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.
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Target Based Range
$76,720 – $95,900
Qualifications
Expertise: Qualifications -Education/Experience/Training/Etc
Required:
- Bachelor’s degree required.
- 6 – 8 years related experience required.
- Business Travel Required
- Regular and predictable attendance
- Valid driver’s license or passport
- Ability to work non-standard schedule as needed
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
Additional Information
Responsibilities: Other Duties:
The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.
Physical Demands:
While performing the duties of this job, the employee is expected to:
- Light work – Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Lifting, Carrying, Pushing, Pulling and Reaching:
- Occasionally:Reaching upward and downward, Push/pull, Stand
- Frequently:Sit
- Constantly:N/A
Activities:
- Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking
- Frequently:Finger feeling, Hearing – ordinary, fine distinction, loud (hearing protection required), Seeing – depth perception, color vision, field of vision/peripheral, Sitting , Talking – ordinary, loud/quick
- Constantly:N/A
Environmental Conditions:
- Occasionally:N/A
- Frequently:N/A
- Constantly:N/A
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Noise Intensity:Moderate
- Occasionally:Other
- Frequently:N/A
- Constantly:Office environment
What We Offer
B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.
Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.
Notices
Equal Opportunity Employer Veterans/Disabled