Title: Sr Digital Product Operations Manager
Location: Orlando, FL (Hybrid Onsite)
Duration: 12 month contract
Compensation: $44-$49/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
Job Description:
- The Sr. Digital Product Operations Manager, under guidance from their leader, fosters effective working relationships and manages partner expectations, scope, budget discussions and project communications.
- Provides partners with a consistent point of contact and accountability for their digital business needs
- Works collaboratively with cross-functional teams to address priority conflicts if they arise
- Can frequently shift focus across multiple projects or lines of business
- Collaborates with peers and multiple partners to build business requirements, manage scope expectations, and deliver solutions within the established digital strategy.
- Technology & Digital to support a frictionless Guest experience across touch points
- Responsible for translating marketing concepts into detailed product requirements and executable tactics.
- Generates project briefs that illustrate the essential elements of a project including objectives, strategies, target audience, background, and execution considerations to share with Senior Manager and Lead for approval
- Writes detailed business requirements, or at least owns their quality
- Responsible for the on-time, on-budget, on-strategy delivery of marketing- and operations-related projects
- Escalates unresolved business, strategy, scope, and budget issues as appropriate to the Manager
- Ensures appropriate review and sign-off of key deliverables
- Fosters effective working relationships with internal Digital Creative, Production, Product and Technology teams and often brokers solutions between them
- Communicates changes in business strategic direction or priority shifts to Manager, Lead, and functional teams
- Ticket management works closely with Product Management team to address business clarification needs and remove roadblocks
Skillset / Experience:
- Communicate weekly status and next steps in the format communicated by Manager
- Take notes during important internal and/or external meetings and send out meeting minutes to attendees in the format communicated by Manager
- Attend all required meetings, notifying meeting owner and Manager or Lead in advance if conflicts arise
- Considers all internal communications, ongoing or future projects, consumer insights and business strategies confidential and does not share with outside parties. Uses discretion when sharing information internally that may also be sensitive in nature (i.e. special offers)
- A minimum of 3-5 years combined business, agency and/or digital experience
- Experience with marketing, brand strategy, technology, and/or digital strategy
- Experience with technical, user and business issues in a fast-moving digital organization
- Willingness to take personal initiative
- Strong verbal and written communication and leadership skills, including an ability to communicate effectively at the Manager level
- Ability to work collaboratively across large matrix organizations
- Experience with digital or technology platforms (preferred)
- Bi-lingual (Spanish & English, French & English or Portuguese & English) (preferred)
Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay, 401(k)
- Retirement plan
- …and much more!
About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.