Johnson & Johnson is recruiting for a Sr. Engineer Compute Observability to be located in Raritan, NJ (preferred). Remote work options in North America, Latin America or EMEA may be considered on a case-by-case basis and if approved by the Company.
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing innovative ideas, products and services to advance the health and well-being of people.
Event monitoring and management is undergoing a transformation to support strategic initiatives to move towards Observability. The Sr. Engineer will play a key role in the engineering and operational management of observability platforms, automated remediation, and systems management solutions. This position will be global in scope and requires a customer service focus. You will have responsibility for existing monitoring tools and be a key contributor during the transition to our open-source observability platform. You will work with business partners to understand requirements to provide robust solutions. You will have experience developing and deploying modern fault/performance/capacity alarm management systems and work with event correlation platforms for large organizations.
Key Responsibilities:
- Plan, engineer and implement robust and cost-effective monitoring environments, using new technologies. In coordination with business partners, provide innovative observability solutions across all production and pre-production environments.
- Lead a global L1/L2 support team providing guidance and defining operational processes.
- Partner to help identify areas where existing capabilities and processes require change and where new ones need to be developed to meet future business demands.
- Generate, assess, and improve alerting mechanisms with a focus on proactive alerting and self-healing.
- Drive a high standard of quality and consistency across the observability environments by maintaining and improving the standards within the team and by supporting good practices.
- Develop and maintain user documentation as it relates to observability configuration, mapping processes and service records.
Qualifications
Education: Bachelor’s degree preferred or equivalent experience
Experience and Skills:
Required
- Eight years’ experience in design and implementation of global, multi-platform enterprise monitoring solutions
- Proven understanding of Linux and Windows Server operating systems
- Proven understanding of scripting languages (Python, JavaScript, PowerShell, etc.) to automate tasks and analyze data
- Understanding of commercial monitoring tools such as Microsoft SCOM, log management tools and Manager of Managers (MoM) such as Moogsoft AIOps
- Experience with open-source metric collection and monitoring agents (such as Telegraf, Fluent Bit, Metric Beat, etc).
- Experience with SQL, ability to write SQL queries to efficiently extract data from relational databases
- Ability to view and understand logs to tackle complex issues
- Commitment to continuous learning and improvement, staying up to date with the latest Observability and reliability trends and technologies
- Strong interpersonal skills to support management and problem-solving functions of this role
- Excellent written, verbal and communication skills
- Excellent judgment and discretion; ability to handle multiple priorities simultaneously and meet deadlines in high pressure scenarios
- Comfortable with ambiguity and facilitating discussion to explore the best possible solutions
- Ability to work independently as well as collaborate as a team
- Flexibility to work with global teams as well as geographically dispersed US based teams
Preferred:
- Proficiency in REST API and JSON usage as well as Web services
- Experience with VictoriaMetrics or other metric datastore technologies
- Experience with Grafana dashboards visualizations and Grafana Loki time series db
- Solid understanding of automation tools like Ansible, Chef, Git/Bitbucket, etc.
- Familiarity with modern logging frameworks and standard processes: Open telemetry, Kafka, Promtail, etc.
For candidates in the United States:
The anticipated base pay range for this position is $99,000 to $170,000.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
– Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
– Employees are eligible for the following time off benefits:
– Vacation – up to 120 hours per calendar year
– Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
– Holiday pay, including Floating Holidays – up to 13 days per calendar year
– Work, Personal and Family Time – up to 40 hours per calendar year
Additional information can be found through the link below.
For additional general information on Company benefits, please go to https://www.careers.jnj.com/employee-benefits.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.