GuideWell is looking for a talented servant leader to direct and manage our Jacksonville, FL based facility operations! This Sr Manager role is responsible for a down stream team of 15 direct reports, managing several corporate facilities, to include an 18-story high-rise and Tier III data center (75,000+ sq feet). Please note this is an on-site position, housed in our corporate office in Orange Park, FL.
Do you have an ability to build strong professional relationships? Would you enjoy supporting and integrating with our business leaders to ensure our facilities are maintained to top notch quality standards? Do you enjoy leading and managing building projects? If so, read on, and get ready to apply!
Job Purpose
Manage Facility operations and maintenance at multiple corporate sites including high-rise and low-level structures, and a Tier III data center. Provide tactical planning and implementation to ensure continuous 24 hours a day, 7 days a week operation of critical facilities. Responsibilities include all electrical and mechanical operations, maintenance, and repairs; life safety systems (fire, elevators, i.e.); specifying and maintaining raised floor Information Technology computer environmental requirements; building management systems; kitchen equipment maintenance and repairs; janitorial and landscape services. Manages the day-to-day operations of these facilities within an approved operating budget with little supervision. Evaluates and implements methods to improve performance and processes and reduce costs of Facility Operations.
What will you be doing?
- Leadership: Provide operational leadership and direction for the safe, continuous (24 hours a day, 7 days a week) operation and management of all electrical, mechanical and life safety systems for all owned and leased facilities. Provide oversight of supervisors and technicians to create an environment of teamwork and support between highly skilled teams responsible for building services, equipment installations/repair, preventive maintenance and disaster recovery.
- Operations: Oversee and manage all aspects of facility operations and services by developing and implementing procedures, preventive maintenance schedules and contingency plans that ensure continuous operation and certification of systems within a clean and safe environment. Provide creative ideas and supporting documentation for improvements and/or modifications to existing systems and procedures, which could have an impact on the environment, continuous operations or efficiency. Evaluate, standardize and incorporate new technologies and upgrades to existing systems to improve reliability. ensure continuous operation, and support sustainability initiatives.
- Human Organization: Provide leadership, training, coaching and development opportunities for a team of highly skilled, multi-disciplined staff, including technicians and managers, who have the expertise, knowledge and resources required to diagnose and evaluate problems, operate complex systems and respond to emergency situations.
- Business Relationships: Develop internal business relationships with all levels of the organization in order to assist them in meeting their business goals and objectives. Develop external business relationships with quality service providers in meeting corporate goals and objectives. Develop specifications for contracts for service providers and lead teams for selection of best qualified vendors. Coordinate procurement processes to ensure all vendor contracts are efficiently managed.
- Planning & Forecasting: Develop effective short and long range operational, preventive maintenance and equipment replacement strategies to systematically upgrade the facilities, forecast expenses, eliminate critical downtime and project future demands on electrical and mechanical systems. Develop and manage a facility budget at or below projections and find creative ways to control operational costs without impacting reliability or increasing risks. Develop and implement strategic capital asset management plans to ensure long term efficient operations of building systems.
- Policies and Procedures: Develop policies, operating procedures and controls that protect corporate assets, identify potential problems, and provide information to make sound business decisions for a safe and efficient working environment.
-Develop standard operating procedures and methodologies that provide clear documentation for internal teams and outside agencies to work safely and effectively within the facility. Develop and implement processes and methodologies for the introduction of new equipment as well as the removal and modification of existing equipment.
-Set and assure compliance of standards regarding facility operations with the creation of standard operating procedures and preventive maintenance programs for best practices and to maintain accreditation or certification requirements.
- Codes and Regulations: Maintain an in-depth knowledge and understanding of all federal, state and local facilities-related building codes, regulations, statutes, requirements and mandates. Develop and implement safety programs to ensure OSHA regulations are met throughout Facility Operations.
- Emergency Preparedness/Contingency Planning: Develop, maintain, and periodically test contingency plans for weather related emergencies, blackouts or environmental threats. Develop and maintain contingency plans for all critical components within the facility infrastructures, establishing periodic tests on system or equipment failures that meet industry best practices.
What must you have:
6+ years related work experience. Experience Details: Facilities manager at a Tier III or higher-level data center, corporate campus facility or similar facility with a complex electromechanical infrastructure, including experience developing and implementing preventive maintenance plans.
3+ years direct supervisory/management experience
Related Bachelor’s degree or additional related equivalent work experience
Experience and success developing and implementing contingency plans and testing procedures for electrical, mechanical and life safety systems.
Three or more years staff management and project management experience within the facility management field.
Intermediate level proficiency in Auto CAD, Microsoft Word, Project, Access, PowerPoint and Excel.
Understanding of electrical and mechanical system operation within a Tier III data center, corporate campus environment and/or high-rise facility including developing and implementing operating procedures, strategic capital asset planning and preventive maintenance schedules. Experience communicating effectively with upper-level management, information technology teams and contractors performing maintenance, installations or upgrades to existing systems. Excellent written and verbal communications skills, with experience translating the technical aspects of the Facilities Management to senior and executive level management to gain approval or for informational purposes.
Knowledge and experience in drawing, reading and interpreting floor plans, wiring diagrams, schematics, and specifications.
Experience developing an RFP (Request for Proposal) and selecting the appropriate contractor/vendor or equipment.
What we prefer?
• Engineering, construction, or related field
• Professional Engineering (PE) certification
• Experience and knowledge using an automated system for use in property management or preventive maintenance.
• In-depth knowledge and experience (3-5 years) managing the operation and maintenance of a water treatment system required in a multiple chiller plant.
General Physical Demands
Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently to move objects.
Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Frequently May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Frequently May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Frequently Must be able to ascend and descend ladders, stairs, or other equipment. Occasionally
What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
- Medical, dental, vision, life and global travel health insurance;
- Income protection benefits: life insurance, Short- and long-term disability programs;
- Leave programs to support personal circumstances;
- Retirement Savings Plan includes employer contribution and employer match;
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits available; and
- A comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Annualized Salary Range: $93,700 – $152,200
Typical Annualized Hiring Range: $93,700 – $115,00
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.