Position Title: Senior Manager, Platform & Cloud Engineering
Company Summary:
Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role:
As a Senior Manager, Platform & Cloud Engineering you’ll join our Data & Digital team helping us lead, design and build our digital transformation and define what’s next for our business-while working in an organization that’s continuously investing in technology.
The Senior Manager, Platform & Cloud Engineering will lead a team responsible for building Crown Castle’s cloud foundation. You are a collaborative leader with experience mentoring and coaching teams. You’ll manage the daily operations of a cloud platform engineering team and execute strategy at the department level, contributing to the operating plan and guiding decisions to align with enterprise strategies for delivering cloud capabilities. You thrive in a space where you are advocating, challenging, and influencing both teams and stakeholders to innovate and automate.
Responsibilities
- Collaborate with leadership and key stakeholders on a regular basis earning a reputation as a thought-leader and strategic business partner in building technology-driven solutions
- Oversee the planning and designing of cloud platform technologies, software and applications, including new programs, enhancements, and modifications
- Build highly available, scalable and reliable platform that is essential to the business
- Manage one or more CPE team(s) that operates cross-functionally to ensure quality and timely delivery of code
- Devise efficient processes that increase velocity and quality
- Support engineers in their career development by providing clear feedback and develop engineering leaders.
- Collaborate on cross-functional technical designs that account for security, stability, scalability, maintainability, and performance of large-scale enterprise solutions
- Provide direction on shifting priorities for new and existing projects as well as enterprise initiatives
- Direct implementation initiatives for new software products and applications
- Provide direction on shifting priorities for new and existing projects as well as enterprise initiatives
- Perform ongoing assessments of teams and programs to support continuous improvement and innovation
- Help teams continuously reflect and improve, becoming more effective in their roles and increasing their predictability, teamwork, and practice
- Create effective partnerships with third party partners for technology services and support
- Coach teams towards implementing and working within an Agile environment
- Perform ongoing assessments of teams and programs to support continuous improvement and innovation
- Help teams continuously reflect and improve, becoming more effective in their roles and increasing their predictability, teamwork, and practices
Expectations
- Develop plans and execute strategy working with senior leadership, including business, production, operational and/or organizational priorities
- Supervise, coordinate, provide leadership to and review the work of professional employees to accomplish operational plans and results
- Maintain an awareness of changing organizational conditions and their impact to the strategic objectives, using knowledge to adapt and evolve their approach.
- Take primary responsibility for relationships with product & business stakeholders within and across teams to better plan for and prioritize work
- Demonstrate maturity and ability to communicate at all levels of the company
Education/Certifications
- BS Degree in Engineering, Computer Science, or related technical discipline
- Master’s Degree preferred
- AWS Cloud certifications preferred
Experience/Minimum Requirements
- 8+ years’ software engineering experience with Cloud Native solutions
- 5+ years leading engineering teams that own and operate high-volume, highly available, scalable, services on top of cloud providers (AWS)
- 5+ years AWS experience
- Hands-on experience in software architecture, design and development in a Cloud SaaS environment.
- Solid understanding of cloud-native architecture, microservices, CI/CD (CircleCI, GitHub Actions, Argo), GitOps, Authentication and Authorization, Docker, Kubernetes (EKS), Kafka (MSK), Java, Spring Framework, Python, and AWS services.
- Solid understanding of distributed systems and building services on top of containers
- Both technically deep and business savvy to interface with and lead teams of all levels and disciplines
- Experience building and/or configuring Cloud infrastructure and services (on-prem or public) through code, such as Terraform
- Experience delivering high quality software in a continuous integration/continuous delivery (CI/CD) environment
- Highly-collaborative with strong written and verbal communication skills; ability to lead and influence at all levels of the organization
- Project planning and organization skills, including the ability to identify and build project plans and goals that align with organizational objectives
- Self-starter: seeks new and creative ways to deliver results for customers and proactively identifies opportunities for continuous improvement
- Problem solving mindset and solution-enabler; ability to identify problems, make decisions and drive innovative solutions
- Proven ability to recruit and retain world-class engineers
Working Conditions: This is a remote role with the expectation of on-site collaboration with teammates and stakeholders for moments that matter. Travel up to 20% may be required.
For New York City, Colorado, California, and Washington residents – The hiring range offered for this position is $152,000 – $195,000 annually. In addition to salary, employees are eligible for an annual bonus of up to 30% of annual salary and restricted stock. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)