The Worldwide Traffic & Marketing Tech (TMT) team builds and manages automated marketing programs at scale, determining how and where to most efficiently invest. We manage a wide range of different channels that customers use to get to Amazon, including Google free search and paid search, ads on social media apps like Instagram and Tiktok, and creator partnerships like Publishers and Influencers. These channels help Amazon acquire new customers and re-engage our existing customers. The TMT team also owns a number of channels and programs that encourage customers to engage with Amazon, such as Email, Push, SMS and the Shoppable Content Program.Our mission is to help customers make better buying decisions and feel good about the purchases they’ve made by partnering with the world’s best content sources to bring customers to Amazon and help customers choose the right products and services for them. We achieve this by building innovative tools and programs that enable content creators and influencers to recommend relevant products and services on Amazon as well as Shoppable Content to help customers feel confident about shopping directly on Amazon.
Within TMT, the Creator team’s goal is to make Amazon the Earth’s most desired destination for commerce influencers and their content. Our organization is responsible for making sure content creators have the tools and resources they need to build successful businesses with Amazon. We’re seeking a customer-obsessed, data driven leader to manage our Product and Insights teams. You will lead a team of Product Managers, Data Scientists, Business Intelligence Engineers, and Data Engineers to develop innovative solutions that help us address creator needs and make creators more successful on Amazon. You will define the strategic vision, own the long-term roadmap, and drive teams to execute on that vision. You should be able to operate with a high level of autonomy and possess strong communication skills, both written and verbal. You will use data science to inform strategies in critical areas like creator compensation and monetization, creator satisfaction, and content quality.
The successful candidate is a self-starter, comfortable with a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. You are flexible, adapting the approach to meet the needs of the customer, product, and business, and clearly articulate (verbally and in writing) complex problems, tough trade-offs, and proposed solutions. You have a combination of strong data analytical skills and business acumen, and a demonstrable ability to operate at scale. You can influence up, down, and across and thrive in entrepreneurial environments. You will excel at hiring and retaining a team of top performers, set strategic direction, build bridges with stakeholders, and cultivate a culture of invention and collaboration.
Key job responsibilities
• Own and prioritize the technical and science roadmaps for the Creator channel, working with our agile developers to size, scope, and weigh the trade-offs across that roadmap and other areas of the business.
• Lead a team of product managers who oversee the product areas and features in the social shopping space and have responsibility for the customer engagement, requirements definitions, CX design, compliance, feature development priority, product messaging, reliability, and impact.
• Lead a team of data scientists and engineers skilled at using a variety of techniques including classic analytic techniques as well Data Science and Machine Learning to address hard problems.
• Think strategically about the future of social shopping and how we prioritize the features on our product roadmap to drive adoption and scale. Learn & be curious about industry dynamics and innovation. Look around corners to anticipate future developments.
• Deeply understand the creator, their needs, the business landscape, product functionality (current and desired), and backend technologies (opportunities and limitations).
• Drive strategic communications (e.g. decision narratives, investment proposals), and use them to align teams towards product features and strategies.
• Partner with business and engineering stakeholders across multiple teams to gather data/analytics requirements, and provide clear guidance to the team on prioritization and execution.
• Run frequent experiments, in partnership with business stakeholders, to inform our innovation plans.
• Ensure high availability for data infrastructure and high data quality, partnering with upstream teams as required.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
BASIC QUALIFICATIONS
– 6+ years of team management experience
– Bachelor’s degree
– Experience owning/driving roadmap strategy and definition
– Experience with feature delivery and tradeoffs of a product
PREFERRED QUALIFICATIONS
– Experience delivering consumer software products and services in a high growth environment
– Superior verbal and written communications skills.
– Track record of complex and creative problem-solving, and the desire to create and build new businesses
– Passion for social commerce and relentless curiosity for “what’s next”
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,300/year in our lowest geographic market up to $307,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.