Company Overview:
At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT’s 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of ADT Commercial, you’ll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.
Summary: Responsible for leading cross-functional teams (including end user and third party provider activities) pertaining to the commercialization, GoToMarket and launch of customer facing products and services.
Duties and Responsibilities:
- Under general supervision, accountable for overall management, leadership and facilitation of cross-functional teams and assigned projects, including coordination, status reports, and stability of the project work effort; manage scope, and critical path for assigned projects.
- May manage the financial, time and resource aspects of project against a set budget and project plan.
- Manage and monitor work efforts daily and identifies resource needs; perform quality review; escalate functional, quality, and timeline issues, as appropriate.
- Track key project milestones and adjust project plans and/or key resources to meet customer needs and requirements.
- Lead larger and more highly complex projects
- Support Program Manager(s) and team in developing communications, presentations, status reports and briefing material for Executive Leadership
- Assertively and proactively identify, prioritize, troubleshoot and manage opportunities, risks and issues to achieve project goals.
- Coordinate communication across all cross functional teams and third party providers that impact the scope, budget, risk, deliverables and resources of the project.
- Performs as an internal consultant, advocate, mentor, and change agent.
- Assist Program Manager(s) in partnering with senior management in the business community to identify and prioritize opportunities to achieve enterprise goals.
- Possess advanced knowledge and proficiency in project management methodologies and tools, resource management practices, and change management techniques.
- Create project plans, schedules, and manage project teams.
- Utilize and implement project management processes and methodologies for the organization to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
- Oversee and support more junior project managers on large, multi phase projects
- Provide informal guidance and support to more junior team members
- Serve as liaison between team members and functional area management requesting project.
- Perform other duties as assigned.
- Some travel required (up to 10%)
Requirements:
Education: Four (4) year degree or equivalent experience
Experience: 8 – 10 yrs
Skills: Ability to effectively lead and influence large, complex projects and project and cross-functional teams
Ability to quickly gain high level understanding of subject matter and ‘get into the weeds’ of projects to ensure successful outcomes
Ability to successfully navigate interpersonal relationships and motivate individuals and teams
Abililty to look into the future and proactively plan for long range activities as well as foresee/predict risks, issues and opportunities
Possess high energy, a positive attitude and the ability to perform and thrive in a fast paced, dynamic and constantly changing environment
Possess advanced knowledge and proficiency in Project Management methodologies including SafeAgile
Knowledge of software/mobile app development and IoT
Demonstrated experience with developing software products for end customers
Demonstrated experience with Product development, Product Management and Go To Market/product launch activities
Demonstated experience working with and leading cross functional teams such as Marketing, Sourcing, Operations, Sales, Finance, etc. to launch products to end customers.
Advanced written and verbal communication skills including ability to develop presentations and present to management
Possess high-level knowledge and proficiency in Resource Management practices and Change Management techniques.
Basic knowledge and understanding of business principles, practices and procedures
Demonstrated problem solving and negotiation skills.
Leverages business and technical expertise across disciplines, demonstrating a high level of industry knowledge. Contributes to the strategic direction of the client group(s). May provide guidance to senior management.
Functional expertise and fundamental business knowledge to contribute to the strategic direction of the function and supported client group(s).
Knowledge of Smart Home/Security Systems and product hardware development cycle/management a plus
Competencies:
- Customer Focus
- Drive for Results
- Ethics & Values
- Peer Relationships
- Conflict Management
- TQM/Re-Engineering
- Planning
- Process Management
- Directing Others
Pay and Benefits Disclosure
The salary range for this role is $83,726 – $167,452 and is based on experience and qualifications. Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
ADT Commercial is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing employees and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religion, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding, and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by law. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
ADT Commercial is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to commercialrecruiting@adt.com and let us know your contact information and the nature of your request.