Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Job Description
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
The Sr. Program Manager, International Technology Delivery will be responsible for the successful delivery of technology programs and projects supporting Peacock’s roadmap for international expansion. A strategic thinker and pragmatic problem solver, the candidate will lead and partner across a global organization to plan and execute a broad set of portfolio initiatives enabling a best-in-class multi-tenanted platform to be syndicated to multiple international partners, following the launch of Peacock in the US and upcoming launch of SkyShowtime across 22 European countries.
This position will report to the Director, International Technology Delivery and will work in a highly matrixed structure, interfacing with business, product, and engineering teams across NBCU, Sky, and the wider Comcast group. This position will provide guidance and support to a team of project managers and analysts, and will partner closely with consulting teams contributing towards a broader portfolio of strategic platform and international initiatives.
Essential Responsibilities:
- Lead and partner with NBCU, Sky and Comcast teams across multiple geo-locations to deliver a portfolio of programs and projects focused on the Peacock’s international expansion
- Build and maintain relationships with business sponsors, understanding their goals and motivations to shape the international technology roadmap to meet business objectives
- Manage the international technology roadmap, ensuring business prioritization is reflected and resource commitments are secured with supporting engineering teams
- Create and maintain end-to-end technology delivery plans for new product and platform capabilities, working closely with product, architecture, and engineering leads to identify key milestones and prioritize critical path activities to de-risk delivery
- Establish and enforce international program delivery governance, ensuring change is controlled, dependencies are identified, risks and issues are mitigated and resolved
- Demonstrate effective communication and regular reporting across the portfolio, tailored cross-functionally to all levels of the organization and to platform syndication partners
- Act as a first point of escalation for the delivery team and key stakeholders, assisting to unblock and resolve priority delivery issues
- Ensure quality is considered throughout delivery, working with QA and trials teams to ensure outputs are thoroughly tested and proven before deployment to customers and handed over to support
- Provide guidance and coaching to support professional development and high performance of a multi-disciplinary, globally distributed delivery team
- Strive for continuous improvement in ways of working: identify, propose, and implement changes towards increased delivery efficiency and effectiveness
Qualifications
- 8+ years program or project management experience in a telecommunications, media, or technology company managing large scale, complex programs of work
- Strategic and pragmatic with excellent written and verbal communications skills, with the ability to tailor to all levels of an organization
- Strong self-starter, able to come up to speed quickly and contribute in a diverse set of technical areas, without requiring significant oversight and direction
- Ability to effectively present ideas and key insights in all communications with senior leadership teams
- Strong leadership skills with the proven ability to coordinate and influence team members from multiple internal departments and external vendors, including those outside of direct purview
- Pro-active approach to delivery, identifying and neutralizing threats to success; positive approach to addressing conflict
- Calm under pressure, flexible to changing circumstances and able to make quick and rational decisions and maintain the focus of the team
- Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver on our promises
- Good working understanding of media technology systems; able to have meaningful discussions with technology experts
- Ability to take complex technology discussions and break them down for non-technical groups
- Broad knowledge of program and project management and agile methodologies applied in diverse or hybrid working environments
- Hands-on experience utilizing industry leading issue tracking and collaboration tools (e.g. Airtable, Jira, Confluence, Slack)
- Good understanding of the global media landscape, and technology’s influence
- Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership
- Educated to Bachelor’s degree level or equivalent, background in technology or engineering a significant plus; relevant project or program management qualification
Desired Characteristics:
- Subject matter expertise within telecom, technology streaming or media technology, a considerable plus
- Digital/OTT experience that includes international expansion, product launches and go-to-market launch planning
- Demonstrable experience delivering technology change within digital/OTT sector including AVOD, SVOD, TVOD and PVOD
- Previous experience working with globally delivery teams, a considerable plus
- MS/BS/MBA strongly preferred
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 – $170,000
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
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