About the Role
The Media Operations team is focused on hands-on-keyboard activation of digital channels – inclusive of tagging, trafficking, buying, & more – and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.
In this role, you can expect to support, own, manage, optimize and report on media campaigns for a portfolio of clients individually and as part of a broader team. Successful team members in this role will demonstrate the ability to lead ongoing and one-off media efforts for clients both individually and in strong collaboration with other team members, including mentorship opportunities.
Note: This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally.
Responsibilities:
Lead the development and execution of media plans and independently own client communications and platform trainings. Use your knowledge of client business and collaboration skills to identify and action upon client service opportunities in partnership with internal teams. Your technical expertise will enrich the experience of junior team members, inclusive of proactively knowledge sharing and demonstrating best practices.
- Own media strategy and campaign planning, builds, and ongoing management of our clients’ media efforts, including QA
- Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution
- Work effectively with team members to complete day-to-day tasks for both clients and internal efforts and actively seek opportunities to guide junior team members in need of assistance with tasks (internal and external)
- Collaborate with peers to receive learnings, from both internal and external sources
- Learn and act on explicit motivations/needs of both internal and external stakeholders, build baseline trust & rapport via written & verbal communication, and actively seek to understand and improve the client experience
- Execute on media platforms across Programmatic such as, but not limited to…
- DSPs: DV360, Amobee, TTD, Amazon DSP, etc.
- Ad Servers: CM
- Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc.
- Keep up to date on Media.Monks offerings and changes within the ad industry, and identify opportunities to enhance client services
About You
We’re looking for well-rounded team members who can demonstrate not only strong technical proficiency and professional communications skills, but also the ability to influence team members to produce skilled work and the initiative to gather relevant resources for facilitation of client needs.
The essentials:
- Intermediate proficiency in at least three platforms relevant to our Media team, and conceptual understanding of the Media landscape and how platforms fit into the ecosystem
- DSPs: DV360, TTD, Amazon DSP, etc.
- Ad Servers: CM
- Ability to identify and act on explicitly stated problems, roadblocks, and next steps
- Ability to work with and contextualize data on a regular basis, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify trends, outliers, and/or important outputs
- Ability to host ‘professional grade’ meetings, complete with agendas, and pre-rehearsed talk tracks to host ‘professional grade’ meetings, complete with agendas, and pre-rehearsed talk tracks
- Ability to meet self-imposed and external deadlines, honor and deliver on verbal & written commitments, exhibit attention to detail on own work and others’ work, and an ability to utilize professional formatting on own work, and recognize areas for professional formatting improvement on own and other’s work
- Strong written and verbal communication skills with working with both internal and external stakeholders
- Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
- Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers
- Ability to recognize areas for improvement and develop others
- Experience working in a professional setting with team members and clients
- 3 years or more in a relevant Media role or environment
At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
What We Offer
Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
US Salary Range
$83,000 – $123,000 USD, Depending On Location & Experience
Benefits
- Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
- Discretionary PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being with subscriptions to Headspace, employee assistance program, and access to fitness apps
- Lifestyle Spending Account (LSA) for you to use on financial and emotional well-being programs
- Career growth in a disruptor space & entrepreneurial opportunities within the Media.Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here !)
#LI-ZZ1
#LI-REMOTE
About Media.Monks:
Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website ( https://media.monks.com/careers ) and will never ask for payment or bank account information during the recruitment process.
Disclaimer:
- Responsible for resourcing and implementing security controls for your teams processes and systems
- Responsible that all your personnel apply information security in accordance with the established information security policy