Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
In this role you will build and secure two pillars of successful Financial Services. The first is to detect and address Direct to Customer Financial Services training needs of the rapidly growing customer facing organization of Lucid (financial services concierge, internal sales, studio sales). The second pillar relates to monitoring of the Direct to Customer Financial Services process compliance with applicable regulation and acting where necessary.
Responsibilities:
- Collaborate w/ sales and FS to define business requirements for AML, ID verification, and fraud/export prevention in each national or regional jurisdiction
- Establish process to ensure all requirements are consistently met
- Identify, vet, and manage vendors for above lines of responsibility (includes developing SLAs)
- Oversee technical integration for all relevant vendors from compliance perspective
- Develop training curriculum to ensure all Lucid employees and contractors are resourced to execute required tasks
- Establish monitoring/reporting process and regular review of results with stakeholders (Lucid process, Fraud / export losses)
- Advise management of potential vulnerabilities and exposure, propose solutions to mitigate risk
- Assist management with balancing customer experience and business expediency against risks, including financial, reputational, regulatory, and relational
- Determine change-management process and chair review/approval forum
- Develop and facilitate ongoing training for the sales organization to meet compliance requirement and identify red flags and mitigate risk during the customer transaction
Qualifications:
- 8+ years experience in automotive or finance field
- Experience with and working knowledge of compliance (KYC, AML) processes and relevant loan, lease and insurance regulation.
- Excellent interpersonal skills and ability to effectively communicate and work across functional areas
- Experience with training curriculum design and delivery
- Familiarity with Microsoft Office suite including Excel and PowerPoint
Preferred:
- Direct to Customer sales process experience
Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
• California (Bay Area) – $96,000 – $132,000
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
Lucid maintains your privacy according to its Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.