$21.58 – $34.53 Hourly
$44,893 – $71,829 Annually
This position is a Pay Band SE
Posting Details
THIS POSTING MAY BE USED TO FILL MULTIPLE VACANCIES.
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND WILL REMAIN OPEN UNTIL ALL VACANCIES ARE FILLED.
Why does the job exist?
This position will serve as lead in a unit of workers responsible to receive, compose, edit and submit reports of allegations of abuse and neglect referrals for children by telephone for all counties on a statewide basis.
How does it get done?
• The intake senior worker will receive reports of alleged adult and/or child abuse, neglect or exploitation. (40%)
• The intake senior worker will utilize appropriate judgment in the screening process per CYFD policy and procedure and social worker professional standards. (20%)
• Demonstrate proficient telephone protocol. (20%)
• Promote staff development by providing support to co-workers in skill-building and program development (20%).
Minimum Qualification
Bachelors Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, or Family Studies from an accredited college/university and one (1) years of any combination of experience including working with communities on health or social service-related matters, social work/case management experience, behavioral health and/or health care. Any combination of education from an accredited college or university in a related field and/or related experience totaling five (5) years may substitute for the required education and experience.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 5 years of experience OR High School Diploma or Equivalent AND 5 years of experience 2 Associate’s degree in the field(s) specified in the minimum qualification AND 3 years of experience Associate’s degree or higher in any field AND 5 years of experience 3 Bachelor’s degree in the field(s) specified in the minimum qualification AND 1 year of experience 4 Master’s degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of “semester hours” in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with extensive exposure to regular periods of video display terminal and keyboard usage and phone usage. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints. The Statewide Central Intake operates 24 hours a day, 7 days a week.
Supplemental Information
Benefits:
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Agency Contact Information: Leticia Salinas, 505-841-6100 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.