Student Success Advisor/Advising and Retention Coordinator

Salary: $67,069.00 Annually

Location : Sioux Falls, SD

Job Type: Full-Time Staff

Job Number: 00159

Division: Enrollment Management

Department: Student Success

Opening Date: 07/17/2023

Position Summary
As the Advising and Retention Coordinator within the Student Success Center at Southeast Technical College (STC), this individual is responsible for providing leadership and expertise in executing a data-driven strategy to ensure students’ success. As a Student Success Advisor (SSA), this individual teaches the Student Success Seminar, case manages students and provides them guidance and support throughout their academic journey.
Essential Functions

• Provide advising services to students, including, but not limited to, the following: academic programs and policies; registration; drop/add paperwork; withdrawal paperwork; change program paperwork; academic appeal paperwork; transfer options; and on and off-campus resources.
• Assist the Director of Student Success and Registrar with the training of Student Success Advisors and monitoring and updating advisor caseloads.
• Assist the Director of Student Success and Registrar with advising and retention campaigns using Navigate and track stats to maximize results.
• Provide leadership for the Student Success Seminar 100 course to ensure curriculum is relevant and impactful for students.
• Teach SSS100, including the potential of instructing SSS100 for Avera Academy and Classroom to Careers, as well as other high school related partnerships between STC and area school districts and specialized programs.
• Serve as the Student Success Advisor (i.e., the case manager) for students taught in SSS100 sections.
• Develop advising and retention programming and training for students and employees.
• Confer with instructors, outside agencies, other campus departments, and administrators to resolve3 students’ behavioral, economic, social, academic, and other issues.
• Counsel students to help them understand and overcome personal, social, economic, or behavioral barriers impacting their academic success.
• Maintain accurate and complete student records as required by laws, South Dakota Board of Technical Education policies, Build Dakota Scholarship Board policies, and STC policies and procedures.
• Prepare reports as required by administration.
• Attend staff meetings and serve on committees as required.
• Assist Student Success Center colleagues as needed with students, job fairs, classes activities, and more.
• Seek professional development opportunities to stay abreast of best practices in the field of teaching, advising, student success, and student affairs.
• Perform other duties as assigned.

Position Qualifications

• Education: Master’s degree required.
• Experience: Three to five years related post-secondary work experience of advising and retaining students preferred.
• Other requirements:
  1. Computer skills: Ability to use email systems, word processing, and spreadsheet software
  2. Encourage change and innovative ideas within the organization and assist employees who may need help with adjusting to any changes that occur
  3. Communication: ability to actively listen and to effectively communicate with others through written and oral communication
  4. Leadership: ability to make decisions, delegate tasks, be innovative, negotiate, problem solve, build teams through coaching and development, resolve conflicts, hold yourself and other accountable, and work under pressure.
  5. Business acumen: ability to grasp and understand business concepts and issues that include understanding accounting information, preparing, and managing budgets, and making sound, long-term, organizational development decisions
  6. Diversity oriented: Ability to collaborate effectively with people regardless of their race, color, religion, sex, national origin, disability, age, sexual orientation, genetic information, or job type
  7. Strategic planning: ability to develop and achieve short and long-term goals for the organization

Physical Demands and Work Environment

General office environment with standard office equipment available. Lighting and temperature are adequate. Moderate noise levels typical of an office environment due to staff and student conversations and office equipment. Job is sedentary with physical activities normally required in an office environment. Possible temperature changes as individuals enter and exit the building.

Southeast Tech offers a complete benefits package to full-time employees including: health care, Flexible Spending Account, dental care, life insurance, short-term disability insurance, long-term disability insurance, retirement, holidays, paid time off, and sick leave.

To learn more details, click to visit our Benefits Page.

01

What is the highest degree you have attained?

• High School Diploma/GED
• Associate’s Degree
• Bachelor’s Degree
• Master’s Degree
• Doctoral Degree

02

How many years of experience in the field do you have?

• 0-5 years
• 5-10 years
• 10-15 years
• 15-20 years
• 20+ years

Required Question