Reports to: Chief Financial Officer
Job Status: Full Time, Non-Exempt Position
Dino Palmieri Salon is seeking a Stylist Salon Manager for our Solon location who is self-motivated, goal driven, team-oriented individual to handle the day-to-day operations of managing a salon.
Essential Functions:
- Grow service and retail business per company standards
- Motivate and lead salon staff
- Recruit, hire, and terminate salon employees as needed via company procedure
- Check email and communicate initiatives asked of by Corporate Office
- Delegate salon responsibilities
- Attend manager meeting at Corporate office and hold monthly staff meetings
- Create location specific promotions and carry out companywide promotions
- Document and coach employee when needed for optimal performance
- Employee orientation including new hire paperwork
- Oversee salon New Talent’s status
- Perform employee reviews and goal setting with stylists during bi-weekly one on one
- Add goals and prototypes for stylists into point-of-sale system
- Keep track of employee contests
- Determine front desk schedule and optimize stylist schedules
- Cover any shift necessary in the event of call offs or requests off
- Handle guest challenges and complaints
- Check online system several times a day for reviews, surveys, and appointment requests. Post reviews for stylists to see. Respond to reviews.
- Monthly retail and professional orders, invoice approval
- Meet with vendors as needed
- Ensure deposits are delivered to bank
- Update retail area
- Audit salon transaction books and deposits
- Weekly forward of salon paper work
- Front desk coordinator duties (customer service, greet guests, answer phones, make appointments)
- Train front desk coordinators
- Strive to lead the industry by continually setting the highest standards of professional excellence and exceptional service. Serving our guests with enthusiasm, individual attention, and dedication to providing each one with a unique salon experience.