The Supplier Performance Manager (SPM) is in charge of a portfolio of North American suppliers (in average 10). The SPM overall responsibility is to manage the execution of the contract between the suppliers and Safran Aircraft Engines and to ensure that they deliver at a satisfactory level of performance; more specifically deliver products on time in accordance with the quality requirements and a target price.
1. Roles
1.1. Measuring and communicating performance
The SPM is expected to measure the performance of the suppliers in his/her portfolio. The SPM shall be knowledgeable about the performance, which should be formally communicated to the suppliers and the internal team.
In particular, the SPM will:
– Broadcast regular performance Score Cards
– Ensure that management, especially at the supplier is aware of performance issues.
– Link the supplier performance to the contractual obligations and calculate penalties or claim when applicable.
– Implement relevant logistic and quality KPIs with the suppliers to anticipate performance problems.
1.2. Recovering non performance
The SPM is expected to lead and coordinates the actions to recover the supplier performance to the expected levels (often defined in the contracts). The SPM is expected to visit the supplier frequently to support the performance recovery efforts.
In particular, the SPM will:
1. Characterize the consequences of supplier performance to the downstream supply chain (including Safran assembly line and customers)
2. Define, with the supplier and the Safran team, at the appropriate management level, an action plan to contain and recover nonperformance
3. Use the contracts to incentivize the supplier to promptly recover. Manage, in coordination with the commercial teams, the claim process when it is relevant.
1.3. Assessing and preventing risks of non-performance
The SPM is responsible in identifying and mitigating risks that the suppliers in his / her portfolio will fail to perform at the expected levels. It will be done with different analysis and by regularly visiting the suppliers’ manufacturing locations.
In particular, the SPM will:
1. Lead regular risks analysis with the supplier, including load versus capacity assessment, new products industrialization risks … Those analysis are formally presented by Safran leaders and the suppliers General Managers.
2. Build, with the supplier, a Business Continuity Plan to mitigate occurrence and impacts of major events (fire, flood, explosion …)
3. Manage a plan to reduce supplier risks of nonperformance (reduce occurrence and impact)
4. Define a visit and audit plan, tailored to each supplier
Travel specifictity
Overall the SPM is expected to spend ~ 25 – 40% of his/her time visiting suppliers.
Additional description
1.4. Coordinating the Safran team
The SPM is expected to coordinate the Safran internal team working with the suppliers (including: planner, quality engineer, purchaser, industrialization leaders …). The coordination shall be done at the operation and management levels and will include meeting rituals (yearly, monthly, weekly…) with or without the suppliers.
1.5. Development
The SPM is expected to contribute to continuous improvements of Safran and of his/her Suppliers’ portfolio. The SPM will rely on the Lean/6 sigma tools to implement action that will:
– increase suppliers production robustness (shorten lead-times, reduce scrap …)
– reduce production costs and therefore products prices
– reduce suppliers and Safran carbon footprint
2. Support activities
As a local representative of Safran Aircraft Engines, the role of the North American SPM is also to support other Safran locations (especially from France) to be in contact with the suppliers. As a result, the SPM tasks might punctually extend beyond his/her standard activities.
Overall the SPM is expected to spend ~30% of his/her time visiting suppliers.
Candidate skills & requirements
Applicants must hold either a Bachelor of Science or a Bachelor of Business Administration (BBA). Master’s degree is preferred.
Applicants must have 5 years minimum of previous relevant experience.
• Business Skills:
The applicants must have at least one the below experience in an industrial environment (preferred Aerospace or automotive):
– Experienced in operation management
– Experienced in Supply Chain management
– Experienced in project management
The applicants must be familiar with the LEAN principles (preferred Green Belt certified).
The applicants must be able to manipulate data and be efficient in Excel.
• “Soft” Skills:
Excellent communication skills (ability to summarize and convey complex messages)
Resilient to stress and pressure (that could result for performance crisis)
Focused on innovation and problem solving
Annual salary
$80,000 – 115,000
Job location
Job location
North America, United States, Ohio
City (-ies)
Cincinnati
Applicant criteria
Minimum education level achieved
Master Degree
Minimum experience level required
More than 5 years