Amazon is looking for a highly analytical program manager to join the Canada Supply Chain team. Canada Supply Chain team is responsible for the long-term capacity and network architecture planning, as well as the short-term supply chain execution between Amazon’s sellers/vendors, fulfillment centers and downstream partners. As a Program Manager with Inbound Supply Chain (IB SC), you will have a holistic view of supply chain and demand within the Amazon fulfillment network. With the goal of serving our customers better, you will be integral part of diagnosing problems, conceive-build-implement solutions to drive efficiencies for strategic initiatives across inbound supply chain, thus optimizing inventory placement, speed and cost.
As a Program Manager, you will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. There will rarely be a perfect solution, so it will be up to you to seek out problems, dive deep into data, generate insights, deliver results that guide operational excellence through data-driven decisions and manage stakeholder relationships and earn trust of partner teams while planning and executing within an ever-changing environment. This role is a blend of short-term execution and long-term planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the strategic direction of the network.
The ideal candidates will have excellent analytical and statistical abilities, acumen and judgment, intense curiosity, strong technical skills, and written and verbal communication skills. They will have a strong bias toward driven decision-making. They will be a self-starter, comfortable with ambiguity, able to think and be creative (while paying careful attention to detail). They will enjoy working in a fast-paced dynamic environment. If you are excited about it, are results oriented, and want to join a growing analytics team within Amazon, this role is for you. Are you up for the challenge?
Key job responsibilities
• Demonstrate strong Customer focus
• Make sound business judgments to drive both tactical as well as strategic improvements
• Own programmatic execution and the detailed and strategic levels
• Identify, prioritize, and implement processes to eliminate defects in the supply chain
• Create, develop, and drive solutions that lead to a richer end to end customer experience
• Execute thorough root cause analysis and deliver results
• Successfully operate and influence in a cross-functional capacity
• Data mine by leveraging SQL/Python to influence key business decisions
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
BASIC QUALIFICATIONS
– 3+ years of program or project management experience
– 3+ years of working cross functionally with tech and non-tech teams experience
– 3+ years of defining and implementing process improvement initiatives using data and metrics experience
– 2+ years of supply chain experience
– Bachelor’s degree
– Experience defining program requirements and using data and metrics to determine improvements
– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
– Knowledge of Python at an advanced level to support data mining
PREFERRED QUALIFICATIONS
– 3+ years of driving end to end delivery, and communicating results to senior leadership experience
– 3+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,400/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.