Salary : $31,347.00 – $34,482.00 Annually
Location : Hampton, VA
Job Type: Full-Time Permanent
Job Number: 07625
Department: SOCIAL SERVICES – ADMIN
Opening Date: 05/31/2023
Closing Date: 6/5/2023 11:59 PM Eastern
Function
The purpose of the class is to work with Case Managers and Supervisors to provide supportive services to help meet the needs of customers seeking or receiving financial and other Human Service assistance. The class works under general supervision and services the elderly and disabled.
Minimum Requirements
- Graduation from high school or successful completion of a GED and two years college level coursework in Human Services, Social Work, Psychology or a related field.
- Three (3) years in providing direct customer service is preferred.
- Requires a valid driver’s license and an acceptable driving record according to the City of Hampton criteria
- Must successfully pass a background check related to this position prior o any offer of employment or promotion.
Additional Requirements
- Bilingual candidates are encouraged to apply
- Extensive contact with the general public, related agencies, community organizations, agency staff and other City departments.
- The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
for a complete job description.
Benefits Overview
- The following plans are available the first of the month following one full calendar month of employment:
- -Health insurance
- -Dental insurance
- -Vision insurance
- -Reimbursement accounts
- Health insurance offered through Optima Health (1-800-229-1199). For more information on the provider network and pharmacies, see the
The vision plan is offered through EyeMed Vision Care. For more information, see the - Three dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-237-6060. For more information, see the
- Employees begin accruing annual and sick leave immediately.
- The eleven paid holidays each year include:
- New Year’s Day
- Martin Luther King, Jr. Day
- President’s Day
- Memorial Day
- Juneteenth Day
- Independence Day
- Labor Day
- Veterans’ Day
- Thanksgiving Day
- Christmas Day
- Employee’s birthday
- A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
- Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
- Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
- Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
- The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or
- Direct deposit into most banks is a convenient finance feature.
Savings bonds are available to the City’s workforce.
- Employees are covered for Workers’ Compensation where appropriate.
01
How many years of college level course work do you have in Human Services, Social Work, Psychology or a related field?
- None
- 1 year
- 2 years or more
02
Which best describes you experience in administrative support, including directly working with customers?
- None
- Less than 1 year experience
- 1-2 years experience
- 3 or more years of experience
03
This position requires that you possess a valid driver’s license and have and maintain a satisfactory driving record based on the City of Hampton’s criteria. Failure to provide your driver’s license number will prevent us from considering your application. Please confirm your driver’s license number by entering it below:
04
I understand that I must successfully pass a background check related to this position prior to any offer of employment or promotion.
- Yes
- No
Required Question