Support Staff Arts & Museums Part Time

Salary: $13.00 Hourly

Location : Art Center/Museums 217 E Tuscaloosa St Florence

Job Type: Part Time

Job Number: 05232023

Department: Arts & Museums

Opening Date: 05/23/2023

Closing Date: 6/1/2023 4:59 PM Central

Job Summary
Greets all visitors to the museums, answers phone calls, schedules tours, and leads guided tours of the museums, as needed. Sells admission and gift items. Assists with office management as needed. Reports Directly to the Curator of the museums.
Essential Duties and Responsibilities and Supervision Required

1. Answers incoming phone lines, directs calls or takes messages, and disperses same.
2. Greets visitors, and sells admissions and gifts.
3. Scheduling of tours.
4. Leads guided tours, as needed, and other duties relating to the operations of the museums.
5. Must be adept at social interaction and knowledgeable of other attractions, hotels, and restaurants in the area.
6. Assists with general office management and helps maintain a clean and orderly environment.
7. Shifts may vary according to the needs of the city.

Minimum Qualifications, Experience, Training, & License

1. Must have a High School Diploma or GED. A Bachelor’s Degree is preferred.
2. Experience working with the public is preferred.
3. Strong written and verbal communication skills.
4. Experience working in education and with children is helpful.
5. Must have customer relations skills in dealing with museum visitors, donors, members, volunteers, and staff.
6. Experience with communication & Social Media helpful.

Required Knowledge Skills Abilities

1. Must be skilled in secretarial, general accounting, and clerical procedures.
2. Knowledge and ability to operate a personal computer using word processing software, email, internet, and social media outlets.
3. Ability to operate office equipment such as computers, printers, calculators, credit card machines, etc.
4. Ability to maintain records and files.
5. General knowledge of or the ability to learn Arts & Museums and the City of Florence rules, regulations, policies, and procedures.
6. Must have excellent public relations skills with the ability to maintain effective relationships with the general public and employees in an outgoing, courteous, tactful, and professional manner.
7. Must have excellent communication skills including the ability to articulate information in person and over the telephone.
8. Ability to perform diverse duties.
9. Ability to stay at work location for prolonged periods of time and flexibility of varying schedules.
10. Must be honest, dependable, and self-motivated.

Physical Demands(with/out reasonable accommodation)

1. Sitting, standing, bending, stooping, etc.
2. Requires close mental and visual concentration to complete duties.
3. Limited exposure to dust.
4. May require lifting and/or moving items up to 25 pounds.

Equipment/Tools Used:

1. Telephone
2. Personal computer
3. Copier
4. Calculator
5. Cash register
6. General office equipment, files, cabinets, etc.
7. Vacuum, broom, mop, and cleaning products

For similar job postings, applications may be used for up to ninety (90) days

The City of Florence, Alabama is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss accommodations with the employer.

Manual for Supervisors and Employees:

The Manual for Supervisors and Employees outlines the City’s policies and procedures and the Code of Conduct. Please read the Manual so that you will be familiar with all policies and procedures. If you have any questions, please contact the Human Resources Department or your Department Head.

01

Do you have a high school diploma or a GED certificate?

• Yes
• No

02

Do you have strong written and verbal communication skills?

03

Do you have customer relations skills in dealing with museum visitors, donors, members, volunteers, and staff?

• Yes
• No

04

Do you have any family currently working for the City of Florence? If yes, please list each by name, their department, and the position they hold.

Required Question