IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Overview
As an industry game changer, IGT is the world’s leading gaming technology company focused on design and development of cutting edge, casino-style entertainment.
We are bridging new technologies to create gaming experiences from the casino floor to your mobile device. IGT leverages its vast content library and pushes the boundaries of global game development to deliver the next generation of great gaming experiences to players around the world.
Overall Objective and Purpose
The Casino Systems Senior Project Manager responsible at the Strategic Account Program Level is responsible for coordinating all aspects of a new initiative, product or service project for a client, from inception to installation. This is a senior level Project Management role overseeing installations that may involve acceptance of capitalized equipment, enterprise software systems, system integration, content design and jurisdictional requirements and/or consulting projects/engagements. This also entails program management including regular maintenance activities on the Customer Strategic Account including overall Portfolio Management, KPIs and Escalations.
Principle Duties and Responsibilities
• Program Management includes a strong relationship with our Strategic Customers who represent 80% of our revenue and ongoing sales.
• Program Management requires the end-to-end management of new initiatives, gathering, analyzing and presenting KPIs, governance of the Project Portfolio including monitoring, management escalations and providing support to the project team.
• The Projects can consist of scheduled system upgrades throughout the Customer’s Enterprise focusing on the delivery of new or enhanced products to improve customer satisfaction through the use of technology. This includes but is not limited to developing, tracking and reporting on project progress, resource, staff, assets, schedules, and project metrics.
• Requires presence on site at Customer’s property(s).
• Involves extensive interaction with sales, systems engineering, services consultants, product development, and other members of cross-functional teams.
• Coordinates all aspects of a product or service offering project for a client, from inception to installation.
• Projects are focused on the delivery of new or enhanced products for the improvement of customer satisfaction through the use of technology.
• Project management and communication skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests.
• Develop and document related artifacts for an assigned project/ product including coordination of technical specifications.
• Acts as liaison between sales, systems engineering, product development, and other members of cross-functional teams.
• Provide troubleshooting assistance to, and act as a point of escalation for, project teams.
• Participate in removing project barriers and roadblocks and develop and submit for approval budgets and schedules for assigned projects.
Work Location
We prefer this individual resides in Las Vegas, NV but we will consider applicants who are near a major city.
Requirements
• Bachelor’s degree required or equivalent experience.
• 6+ years project management experience. Direct program management a plus.
• Must have proficient knowledge of, networked systems, project management, inventory management, MS Suite including MS Project, organizational and analytical skills, with excellent written and oral communication skills.
Qualifications
• 6+ years project management experience.
• Knowledge of gaming industry, gaming regulations, casino operations and or slot technical ability.
Preferred
• Active PMP Certification from PMI
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $71,000-$165,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.