Systems Integration Support Analyst

Overview

This role is responsible for managing and maintaining ERP users, roles, and authorizations, troubleshooting ERP security issues, and ensuring seamless integration of systems. The position will play a role in data migration, data integrity, enhancing user experiences, and contributing to the overall efficiency of our organization.

*This position is a remote position within the Titan Machinery footprint. Eligible candidates must reside in CO, IA, ID, MN, ND, NE, SD, WI or WY.

This position is a great fit for your career if you:

  • Create, manage, and maintain ERP user accounts, roles, and authorizations to ensure proper access control
  • Identify and troubleshoot ERP account challenges, collaborating with relevant teams to implement solutions
  • Configure security roles within the ERP system to align with business needs, ensuring appropriate access levels
  • Collaborate with end users and partners to manage and maintain ERP connection to printers and credit card devices
  • Lead the setup and authorization of users for the organization’s mobile app to enhance workforce mobility
  • Assist in data migration activities, ensuring the smooth transfer of data from legacy systems to the ERP
  • Work with team members to troubleshoot and resolve data migration issues, minimizing disruptions to the business
  • Identify and address technical ERP issues, coordinating efforts with internal teams and external partners
  • Participate in the deployment of enhancements and bug fixes, following the lifecycle management processes
  • Load external data into supporting systems, enabling business users to review and analyze datasets
  • Manage and review access to supporting systems and manage access for external consultants
  • Identify and implement process improvements in daily duties
  • Follow all safety rules and regulations while performing work assignments
  • Other duties as assigned

Qualifications

Required:

  • Associate Degree in related field or 2 + years’ work related and/or related military experience
  • Ability to manage multiple requests simultaneously and prioritize work based on severity
  • Strong analytical and problem-solving skills
  • Ability to collaborate and work effectively and creatively within teams and independently
  • Keen attention to detail, high level of initiative, and the ability to work independently
  • Ability to follow processes and procedures
  • Ability to handle and resolve frequent interpersonal conflict
  • Ability to perform in a fast-paced, stressful work environment
  • Demonstrated strong analytical and problem-solving skills
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Ability to travel up to 10% of the time, with overnights included, and work flexible hours
  • Ability to form and maintain effective relationships with diverse personalities both externally and internally
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Exemplifies Titan Machinery’s Core Values

Titan Machinery provides a generous total compensation package including the following:

  • Health Insurance – Titan Pays the Premium for Single Coverage!!
  • Dental Insurance – Titan Pays the Premium for Single Coverage!!
  • Vision Insurance – Optional
  • (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
  • 401(k) with company matching on your FIRST DAY of employment
  • HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.
  • Performance-based incentives
  • 7 Paid Holidays
  • Competitive Wages
  • Paid Long-term Disability Insurance
  • Paid Basic Life/AD&D Insurance
  • Supplemental Life Insurance and Income Protection Products – Optional
  • Identity Theft Protection – Optional
  • FSA (Flexible Spending Account) for eligible health and dependent care costs
  • Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile by Sanford
  • Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
  • Titan Paid Bereavement Leave
  • Ongoing Professional Training Opportunities
  • Tuition Assistance for educational/professional growth
  • Paid time for Team Titan Volunteer Activities in your Community
  • Volunteer Firefighter/EMT Paid Time Off
  • Titan Uniform/Branded Apparel Program

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Wage Range

$20.00-$30.00/hr

Job Category
Business Operations
Job Type
Full Time/Permanent
Salary
USD 20.00 - 30.00 per hour
Country
United States
City
West Fargo
Career Level
unspecified
Company
Titan Machinery
JOB SOURCE
https://careers-titanmachinery.icims.com/jobs/7133/systems-integration-support-analyst/job